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Unable to Launch Java Application

Hi Guys,

I am not able to open ESR and ID as there is some problem with Java application i guess.

When i try opening ESR a popup comes saying Unable to Launch Java Application.

Kindly help as i need to login to ESR and ID.

Thank you,

Regards,

Shwetha

Former Member
Former Member replied

Shwetha

This is a pretty common problem with first time logins.

Try this:

1.Check if you have the proper JRE version active on your system(Control Panel->Java-> View(under JAVA tab)

2.If thats ok then try re-logging in multiple times. Mostly when the load on server is least(read early morning/late evenings.)

Regards

Soumen...

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