Login failed error--SRM MDM Catalog 3

[Former Member]

Hi,

I've installed SR-MDM Catalog 3.0 on SRM 5.0 with MDM 7.1/SQL 2008.

MDM_ENRICHMENT_CONTROLLER 710.700 SP3 (1000.710.700.3.7.20091004081954

MDM_JAVA_API 7.1 SP3 (1000.7.1.3.68.20100112091422

MDM_WEB_UI 710.700 SP2 (1000.710.700.2.0.20090327011112

SRM_MDM_CAT 3.0 SP5 (1000.3.0.5.1.20100121061057

The connection test is also successful:

Checking MDM server ports...

Connection ok (port 59950, Time = 0 ms)

Retrieving MDM JAVA API Version

Admin Version = 7.1.03.05 [Interface CRC=0x1d3e954d]

Build Version = 7.1.03.68

Content Version = 7.1.03.05 [Interface CRC=0xed9229bb]

Meta Version \t= 7.1.03.01 [Interface CRC=0xd7594919]

!======================================!

Building up connection to MDM server 192.168.12.185

Retreiving MDM server version...

Version = Version 7.1 (7.1.03.69 Win64)

!======================================!

Retreiving mounted repositories...

-> SABA_TEST

Connection test was successful

I keep reading about version mismatch's ...but I'm not really sure where the mismatch lies:(((

since I've used all the latest available files..

pls help..

Thanks,

Saba.

[former_member205403 · Accepted solution]

Hi,

As connection test is successful, So I think there is no version mismatch between SRM MDM UI application, java API and MDM Server. However, I feel you are using Wrong user ID/ Parameters to Access the Application. The Config UI Application can only be accessed by user having Role "(UI) Configuration Manager". Please check again with the correct User and Password and revert with the result.

if the problem still continues, then we shall wait for more experts comments.....

Regards,

Shiv

[Former Member · Accepted solution]

Hi,

The Login failed error's gone (I was using an incomplete repo)...however when I try to access the link:

https://<SRM server>:8080/sap/bc/gui/sap/its/bbpstart

I get a message saying:

Catalog application cannot be launched. Please contact your Sytem Administrator.

the link: http://<SRM server>:8082/webdynpro/dispatcher/sap.com/tc_mdmsrmcat~sortutility/SortUtility?

&

http://<SRM Server>:50000/webdynpro/dispatcher/sap.com/tc_mdmsrmcat~uisearch/MDM_SRM_UI_App

work fine.

Pls. help.

Thanks,

Saba.

[Former Member · Accepted solution]

follow below verion mapping :

.SAP MDM Support Package 03, Patch 8 (7.01.03.52) - SRM-MDM Catalog 3.0 SP03 Patch08.

Thanks-

SK

[former_member181958 · Accepted solution]

Hi Saba,

Could you tell what exactly you did to get away with Login failed error? What do you mean by - "(I was using an incomplete repo)"...we are getting the same error.

Thanks for your response.

Regards

Pravin

[Former Member · Accepted solution]

Hi Pravin,

First of all you need to ensure that you download all the patches with the same version (i.e. MDM Server, Console, SRM-MDM Catalog, Java API etc. should be in sync). Your connection test should work fine.

What I meant by an incomplete repo. was that I had created a new repo due to which I was getting this error.

fter downloading the repo available on SMP, things worked just fine.

Thanks,

S

[former_member181958 · Accepted solution]

Hi Saba,

Thanks for your help. I figured out the issue. In our case, we had no version mismatch, all the right versions of sca files compatible with MDM 7.1 and SRM-MDM Catalog 3.o were installed.

This is what I was doing wrong. In SRM, Integrated call structure I was not putting the correct Repository name. There were two Repos and I was putting the first Repo name here and was accessing Repo from SRM where I created Catalog user.

Name of Repo in integrated call structure should exactly match with the Repo where Catalog user is created.

Hope this resolution will help others facing Login failed issue.

Regards

Pravin Bhute