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.msg file is not uploaded in documents tab in a incident

Former Member
0 Kudos

Hi all,

I was not able to upload a document in mail format(.msg) in an incident.

I am getting a popup "operation is not allowed"

kindly give your inputs in this .

Regards,

Subhashini.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Rajeev,

The message i received is "Operation is not allowed (CRM_P_ORD)"

And the message number is "Message no. SKWF_SDOKERRS002"

Regards,

Subhashini.

RajeevP
Advisor
Advisor
0 Kudos

Hi,

Please implement SAP Note #1382313. Also please ensure that u have sufficient authorization to attach a document.This should solve the problem.

Rajeev

Answers (5)

Answers (5)

Former Member
0 Kudos

Just for the Record.

Recently, We have the message "Operation is not allowed (CRM_P_ORD)" in our case was that the ContentServer LOGS

was FULL. We applied the SAP Note: 869267. Option 21 " How do I resolve a LOG full situation?".

Commands that We used: MAXDB

su - sdb

$ cd /sapdb/programs/bin

$ dbmcli -d SDA -u

<USER> and <PASSWORD>

***First a Backup of DATA***

dbmcli on SDB> medium_put D1 /var/adm/crash/cs/DAT0001 FILE DATA

dbmcli on SDB> db_connect

dbmcli on SDB> backup_start D1

dbmcli on SDB> backup_state

dbmcli on SDB> medium_label D1

        • Then, Backup of LOGS****

dbmcli on SDB> medium_put L1 /var/adm/crash/cs/LOG.001 FILE LOG

dbmcli on SDB> db_connect

dbmcli on SDB> backup_start L1

dbmcli on SDB> backup_state

dbmcli on SDB> medium_label L1

Former Member
0 Kudos

Hi Rajeev,

the problem is resolved now.

we have maintained the entry for MIME type for mails. and it resolved the problem.

Thanks for your advice.

Regards,

Subhashini.

Former Member
0 Kudos

Hi,

*we have maintained the entry for MIME type for mails. and it resolved the problem.* Can u please share with me, where u have maintained that MIME type, I am also facing the same issue and this is during docx document uploading

regds,

CB

LarrySuttles
Participant
0 Kudos

Hello CB,

Did you ever get a response? Reason I am asking is because we have an individual that gets this error message sparadically while others (including myself) never receive the error message. I'm quessing that authorizations maybe the problem, but want to be able to ensure we have the correct settings for MIME.

Thanks in advance,

Larry S

Former Member
0 Kudos

Hi Rajeev,

thanks for the reply.

i have implemented the note. made the necassary changes in the cluster maintenance.

but still the problem persist. I have have sufficitent authorization for uploading a document.

kindly share your views.

Regards,

Subhashini.

Former Member
0 Kudos

Hi Rajev,

Thanks for the reply.

the .msg file is closed when i tried to import it. but still i got the popup saying operation not allowed.

kindly guide in this regard.

Regards,

Subahshini.

RajeevP
Advisor
Advisor
0 Kudos

Hi,

Could u please tell me the message number u have received? I mean u have received a message saying "operation is not allowed", please share the message number of that.

Rajeev.

RajeevP
Advisor
Advisor
0 Kudos

Hi,

Could u please check whether the .msg file was open when u were trying to attach that? If yes, please close the message and try again.

Rajeev.