BW install UME configuration error

[Former Member]

Hi experts

we tring to install nw2004s sr2 on our windows2003 64bit server. at steps 34 of 49 configurate UME ,there is an error return code 0 .

i checked the log files. it says

Info: UME configurator

(com.sap.security.tools.UMConfiguratorLoad) called for action "setup"

PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.path

java.text.ParseException: cannot read MAC address from [

Windows IP Configuration

Host Name . . . . . . . . . . . . : BWSVR

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter ] using ipconfig /all

at com.sap.bc.krn.perf.PerfTimes.windowsParseMacAddress

(PerfTimes.java:1173)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:289)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)

at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)

at com.sap.tc.logging.UID.<clinit>(UID.java:59)

at com.sap.tc.logging.GUId.toString(GUId.java:46)

at java.lang.String.valueOf(String.java:2131)

at java.lang.StringBuffer.append(StringBuffer.java:370)

at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:216)

at com.sap.tc.logging.Log.writeInt(Log.java:864)

at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)

at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3171)

at com.sap.tc.logging.LogController.messageInternal

(LogController.java:2291)

at com.sap.tc.logging.LogController.logInt(LogController.java:2488)

at com.sap.tc.logging.LogController.logInt(LogController.java:2443)

at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2242)

at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:74)

at com.sap.tc.logging.LogController.addLog(LogController.java:1331)

at com.sap.tc.logging.PropertiesConfigurator.configure

(PropertiesConfigurator.java:1119)

at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:57)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init

(ConfigurationManagerBootstrapImpl.java:176)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>

(ConfigurationManagerBootstrapImpl.java:60)

at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)

at com.sap.security.tools.UMConfiguratorLoad.main

(UMConfiguratorLoad.java:179)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke

(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke

(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

• **

• getMacAddress() failed **

• **

• trying to get mac address from **

• file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\MAC_ADDRESS

• **

Exception : CreateProcess: cat MAC_ADDRESS error=2

• **

• getMacAddress() failed **

• **

• failed to get mac address with Runtime.getRuntime().exec( cat MAC_ADDRESS )

• **

java.text.ParseException: cannot read MAC address for SAPSOL from [] using cat

MAC_ADDRESS

at com.sap.bc.krn.perf.PerfTimes.voidParseMacAddress(PerfTimes.java:1326)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:571)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)

at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)

at com.sap.tc.logging.UID.<clinit>(UID.java:59)

at com.sap.tc.logging.GUId.toString(GUId.java:46)

at java.lang.String.valueOf(String.java:2131)

at java.lang.StringBuffer.append(StringBuffer.java:370)

at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:216)

at com.sap.tc.logging.Log.writeInt(Log.java:864)

at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)

at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3171)

at com.sap.tc.logging.LogController.messageInternal

(LogController.java:2291)

at com.sap.tc.logging.LogController.logInt(LogController.java:2488)

at com.sap.tc.logging.LogController.logInt(LogController.java:2443)

at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2242)

at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:74)

at com.sap.tc.logging.LogController.addLog(LogController.java:1331)

at com.sap.tc.logging.PropertiesConfigurator.configure

(PropertiesConfigurator.java:1119)

at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:57)

at

com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init

(ConfigurationManagerBootstrapImpl.java:176)

at

com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>

(ConfigurationManagerBootstrapImpl.java:60)

at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)

at com.sap.security.tools.UMConfiguratorLoad.main

(UMConfiguratorLoad.java:179)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke

(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke

(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

• **

• Suggested workaround: **

• **

• create file C:\Program

Files\sapinst_instdir\SOLMAN\SYSTEM\ORA\CENTRAL\AS\MAC_ADDRESS

• with hostname and mac address in the following format: **

• BWSVR xx:xx:xx:xx:xx:xx

• **

we have tried sap's suggestion. create a file MAC_ADDRESS like that

however, it doesn't work. and also we have tried to off the network card and restart many times. it have no use either.

now what should i do let the installation go on

thanks

ying xie

[Former Member]

Hi;

The kernel tool SAPIPCFG fails to get a MAC address so patch the kernel to latest level.

Best Regards, Rahul.

[Former Member]

Hi

are you sure it is a kernel level problem? acturally,we installed abap instance and then java add-in system before using the same kernel. it is all right. how to make sure it is the SAPIPCFG tools problems?

thanks

ying

[former_member227283]

Hi,

sorry it is not dev_col

exact file name is

dev_coll

.

open that file and check is there any error like mac_address fail.

if there is no any error , then retry your installtion .

Thanks

Anil

[Former Member]

Hi

there is no error info about MAC ADDRESS in the dev_coll

and actually, i have restarted the installation many times, unluck,the error is alway there.

regards

ying

[Former Member]

Hi;

My query is your server is virtualised on any host or dedicated server.

Best Regards, Rahul.

[Former Member]

Hi

it's a dedicated server on a pc with windows2003.

thanks.

ying

[former_member227283]

Hi,

stop saposcol service from os level

and again start the saposcol and check the log dev_col and let us know what shows in that.

Thanks

Anil

[Former Member]

hi

just like you suggested. i have restarted the saposcol service.

but i couldn't find the log dev_col , only a dev_coll at \usr\sap\prfclog

any steps i have missed?

regards

ying

[former_member227283]

Hi,

What type of installition it was i.e abap +java or java only.

What is an datasource of java system.

thanks

Anil

[Former Member]

Hi Anil

i am intalling abap+java system. our database is oracle.

regards

ying

Edited by: ying xie on Jan 22, 2010 6:38 AM

[Former Member]

Hi;

Kindly confirm whether you are using Virtual hostname or not.

Best Regards,

Rahul.

[Former Member]

Hi Rahul

what is virtual hostname? i am not sure. all i know is our server's hostname is BWSVR.

regards

ying

Edited by: ying xie on Jan 22, 2010 6:39 AM