new issue

[Former Member]

hi experts

i need ur suggestion on this following scenario

we are generating downpayment request for a particular sales order say for example created a sales order total sales value is 1000/- of 500 qt. now we have created a down payment request say the first down payment of say 50% of the total value it will be 500/- now the whole scenario is base on order related billing, now at the end we saw that our vendor can only deliver 400 now we ask the customer and then they say that we only want 400qt now the sales order reduced to 400qt and we have already collected money against the first instalment now how can we close the transaction of only 400 qt bcoz still the final invoice is of 500 qt.

note: we dont do sales from stock we take order, then procure from vendor and then deliver to the cm and until and unless we get the full payment we dont deliver.

need suggestion from u guys

regards

subhrangshu

[Former Member]

can u just elaborate the steps how can i use invoice correction

regards

subhrangshu

[Former Member]

Hi

Kindly use the invoice correction request .

Regards

Damu

[Former Member]

hi now once the invoice correction request is generated for the first instalment then what should we do with the

closing invoice can u please explane and remember before we do pgi we take the whole payment from the customer bcoz the

quantity also changes in the sales order bcoz vendor is providing less quantity and need to ship that partial quantity and also need to

bill the amount what ever we are going to ship.

so need ur help

regards

subhrangshu

[Former Member]

Hi,

Since u have already collected the down payment, u need to repay back to the customer the difference . In this case issue him a credit note and settle the difference either thru SD route or thru FI route.

Inorder to close the Sales Order for which partial delivery is already done , Kindly go to t - code VA02 and enter the sales order no and put the reason for rejection at the item level and save.

then the status of the sales order will be close.

Thanks

Manoj Sharma

[Former Member]

hi thanx for ur reply but the problem is after collecting the first instalment we generate po to our vendors and when they deliver the goods to ur warehouse we go for the final invoice and when we recive money we send the goods to the cm

now when we recive less qt from our vendor, our client says we need to take payment of the less qt not the earlier one so now the closing invoice gets wrong and even the first down payment amount will be wrong. so now what should we do

regards

subhrangshu