Adobe Form Creation Error - Invalid Response Code: (401) Unauthorized

[Former Member]

I'm trying to generate an impersonalized form in Guided Procedures. I got an error.

I checked the SAP logs and the error is

Invalid Response Code: (401) Unauthorized. The requested URL was:"http://hostXX:portXX/AdobeDocumentServices/Config?style=document"

Before this error occurs I see an alert

LOGIN.FAILED

User: N/A

Authentication Stack: com.adobe/AdobeDocumentServices*AdobeDocumentServices_Config

Login Module Flag Initialize Login Commit Abort Details

1. com.sap.engine.services.security.server.jaas.BasicPasswordLoginModule SUFFICIENT ok exception true Authentication did not succeed.

I've checked the ADSUser and its not locked. Configuration and everything looks fine. I've tested the ADS connections too on SM59.

We have similar configuration for DEV and its working fine there.

Any help on this is highly appreciated.

Version - SAP 2004s SP16

Thank you,

Srinivas

[OttoGold]

Hello, did you solve your problem? Maybe you can share your experience with us. If not, maybe you can use this doc to crack it: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30ec0508-9438-2c10-f393-a41fb2556...

Otto

[Former Member]

Thanks everybody. Resolved

Updated the HTTP Destination and Web Services Client with the password for ADSUSER again and restarted the services

Edited by: Sri on Apr 14, 2010 8:51 PM

Edited by: Sri on Apr 14, 2010 8:52 PM

[Former Member]

I had a similar problem with authorization failed for the ADSuser. My problem however only occurs at night when the system is the least used.

We have changed two things which I believed have now solved the problem.

1. Make sure all j2ee servers in the cluster uses localhost for the web service destination. Our system was configured to use the central instace forcing all request to a single server.

http://help.sap.com/saphelp_nw04/helpdata/en/4f/a00d41921bf023e10000000a155106/frameset.htm

2. Check maximum number of users in VA. Ours was set to only 300 due to some earlier performance problems. Default is unlimited I believe, so it shouldn't be a problem normally. (Global configuration -> Server -> Security provider-> "MaxUsersCount")

My conclusion is that we ran out of login sessions during night time for some unknown reason, causing a authorization failed exception on the app servers.

Plausible?

best regards,

Richard Linnander

[chintan_virani]

Most likely the ADSUSER password you have provided is wrong and hence authentication could be failing.

Verify the password and see if it resolves the issue.

Chintan