debit memo process

[Former Member]

HI,

Can any one please suggest me the step by step process of raising a debit note to the customer if the customer doesnt return the crates packing material?

Thanks

AJ

[reazuddin_md · Accepted solution]

You can use the doc type:LN to issue packing materials to the customer.

When we issue the Ret Packing materials along with the FG goods, then the stock will be shown as, "Customer ret.pkg" with Customer code & qtty.

if customer is not returning, then it has to be followed like Ret.packaging Issue - electronically goods has to be issued from the plant.

try creating order with doc type:LN, item cat: LNN & mov type:623- , delivery - LF & billing

[Former Member]

Hi,

Debit memo is raise when price changed or or price diffrance or u made any print mistakes etc or may be any other resaon

As for your packaging material, there is process called RETURNABLE PACKAGING Process.

You add your packaging material in sales order(as like u put std. material)

Requirement for this

Item category group in material master - LEIH

Item category in sales order - TAL

Now you made delivery for order & also invoice(this returnable material will appear in delivery only,not in invoice)

No here two process

Customer returns Packing Material

Create sales document - LA with item category LAN (If need with refrance to previous order)

Create return delivery - LR

Customer not return packaging material

Create sales document - LN with item category LNN If need with refrance to previous order)

Create debit memo or Invoice with refrance to order LN

Hope u will get clear picture

I suggest u use above process,so that u can also track record of u r packaging material(Inventory)

if you creating directly debit memo u will not get track record of u r packaging material(Inventory)

Kapil

[Former Member]

Hi

KIndly go through the below link which is sap best practices

http://help.sap.com/bp_telecomv1600/Telco_US/HTML/Scenarios/V4D_TEL_Scen_EN_US.htm

Regards

Damu