Saved Shopping Cart Display/Edit functions are not working

[Former Member]

Hello SRM experts,

The problem that I have is that the buttons like Display, Edit, etc are not working on a saved Shopping Cart. What is the best way to debug this problem? How would I find out what methods are being called on the SRM system or if some entries are missing in some table for BUS2121?

We are on SRM 7.0 PPS SPS 5, Portal 7.01 SPS 5.0.

Thanks,

Mani

[Former Member]

The problem was due to http protocol connection between the browser and Portal and https protocol connection between Portal and backends (ERP, SRM). I changed the Portal to backend connections to http protocol. The Display and Edit buttons are working now.

[Former Member]

Hi Mani,

We are also facing a similar issue. Our protocol is HTTP throughout but still the issue persists.

Can you shed some light on any other config that you changed?

Regards,

Nikhil