test logon to sap system <SID> failed

[Former Member]

Hi experts

i met an message box show that "make sure DDIC is exists or the password is correct" when i was intalling nw2004s at step of checking DDIC password.

our database is oracle, i have checked that DDIC is exists in SAPSR3.USR02 table .and make sure the instance are running.

Then i logon to system client 000 form Gui using user SAP* ,changed the password of the DDIC to '19920706'. however ,when i tried to logon to system ,it just throw an error 'DB-ERROR -0'

i retried installation many times, even stop the installation and then restart it.unfortuately, the message box above is still there

so now ,what should i do to go on my installation.

p.s. our server is windows2003 64bit using oracle 10

regards

ying xie

[Former Member · Accepted solution]

Hi,

What is your kernel level.

Try to update it latest level and restart installation from the phase where it stopped.

We faced the same error and after updating kernel problem was solved.

Regards

Yogesh

[Former Member · Accepted solution]

Hi Yogesh

thanks for your advice

i am new as a basis . could you teach me how to get the current kernel level and where to find the proper latest version.?

then detail steps to update my kernel is prefered

my server is windows2003 64bit oracle. installing bw

best regards

ying xie.

[Former Member · Accepted solution]

Hi,

To find kernel level go to sap menu-. system -> status -> click on other kernel info

You will find kernel level.

You can also find kernel inof by typing disp+work in command prompt.

You can download latest kernel from SAP service market place.

Use link [https://websmp104.sap-ag.de/swdc]

Regards,

Yogesh

[Former Member · Accepted solution]

Hi all

thanks for your kindly help.

we have updated the kernel of system . it really works. the db-error is gone and check DDIC password is also passed.

regards

ying xie

[peter_dzurov]

p.s. our server is windows2003 64bit using oracle 10

Which version (patchlevel) of Oracle are you using?

[Former Member]

hi,

I had the same problem while installing

I used the Default password of DDIC to login to the SAP System and changed the password

I used the password of 19920706

[Former Member]

hi peter

our oracle version is 10.2.0.1.0

does it matter?or should i patch the oracle?

regards

ying xie

[peter_dzurov]

yes, you should patch oracle to 10.2.0.4

[sunny_pahuja2]

Hi,

Change the password of DDIC in the system and set the password to master password which you have given at time of installation.

Then retry. It will work.

Thanks

Sunny

[Former Member]

Hi Sunny

we have tried the way of changing password of DDIC from Gui. however ,it doesn't work.

thanks

ying xie

[Former Member]

Hi,

Just make sure you have same password for user DDIC in client '000" and "001".

(It should same as you provided in installation as a master password)

Mainly check in "001",

You should be able to log in to client '001' with user DDIC and password same as in "000"

If if not you can make client copy of "000" to "001"...(SAP_CUST) (Usermaster - 000)

Then retry installation...

it will work.

Regards.

Rajesh Narkhede

[Former Member]

Hi Rajesh

it is the same to get a db error when trying to logon to client 001 using DDIC with master password.

so maybe there is no use to tring to change password of DDIC from frond end?

regards

ying xie