Delivery status 'Being processed'

[Former Member]

Hi experts,

Kindly advise.

I have the following case:

- sales order create --> status

- delivery --> status "Being processed"

- goods issue for delivery --> status complete

- create billing document --> status completed

- accounting doc --> status cleared

- cancel invoice (S1) --> status completed

- accounting doc --> status cleared

with the status in "being processed", I can't continue sales order processing document.

How to solve the problem?

thanks & regards,

rob

[Former Member]

Hi Robiton,

I gone through the entire post.

In my view, you must check the Copy control settings in VTFL.

If the "Pos./neg.quantity" field has value "Zero(0)", then system will behave in this way.

Even if you will create a Billing document after PGI, still you will find the status of the Delivery document as "Being process" in the Document flow, where as you will find the status of Sales order,goods issue and Billing document as Completed.

Just check, it might be the situation I feel.

Regards

Pradyumna

[Former Member]

Sorry, I meant to reinvoice the delivery. However, because of your partial cancel issue, then not sure how that will work.

Without understanding the detail config and cause of the incomplete cancel issue, it is difficult to establish a fix. It is possible that incorrect copy control from billing doc to cancellation is the cause.

Rgds

Richard

[Former Member]

Why the billing was cancelled? If it was cancelled partially, then this is a problem that may be difficult to resolve.

Normally if you cancel the billing it is because the delivery did not go out and you therefore want to cancle the delivery. If there is any other error such as pricing error, or partial delivery issue, then you should not cancel the billing but do a credit memo.

In this case, I would say you should complete the sales order by cancelling the invoice cancellation. This will then rest the completion.

Then you have two possibilities. 1. Correction to billing do this through a credit memo or invoice correction.

2. Correction to billing quantity and goods issue. If only part or none of delivery actually shipped, then do a returns order with credit to correct both stock position and customer account.

Rgds

Richard

[Former Member]

Hi Richard,

I'm interested in your following suggestion:

"

In this case, I would say you should complete the sales order by cancelling the invoice cancellation.

"

Kindly advise to cancel the invoice cancellation?

Thanks and regards,

rob

[former_member188076]

Hi

Whatever Mr. Raja has said is correct. I would like to add one more point: In your case since you have cancelled the Invoice so the ststus of Delivery is again "Being Processesed". The ststus of Delivery will be completed only when you create an invoice with reference to this Delivery.

Regards

Amitesh Anand

[Former Member]

Hi,

Thanks for highlighting the point.

I get your point.

Since I couldn't continue to cancel the delivery, do you have suggestion on this?

kindly advise.

Thanks and regards,

rob

[former_member188076]

Hi

I don't know how you have done the partial reversal of an invoice.

I would suggest you try to reverse the invoice agian through VF11, check whether it is taking the balance quantity, if it is taking the balance qty. then reverse it and only then you can reverse the PGI.

And if the reversal of Invoice taking the entire qty., then I am not very sure how the system is going to response, it is logically not possible to reverse more than what you have billed.

Give your feedback to forum.

Thanks and regards

Amitesh Anand

[Former Member]

Hi,

I didn't try the partial reversal for invoice.

I reversed it through VF11 as well, only refer to billing doc to be reversed.

Somehow the Invoice cancellation successfully created, but the cancellation doc contains less line item than in the invoice.

But the accounting doc for reversal is fine, contains complete amount.

Then I tried to reverse again for the rest line item, but not possible.

Again ... I couldn't continue to cancel goods movement delivery (VL09).

kindly advise.

Thanks and best regards,

rob

[former_member550050]

Hi

I have the following case:
- sales order create --> status 
- delivery --> status "Being processed"

Hi if you read your qn you have not mentioned the status of sales order

You have mentioned the status of all other documents

What is your status of sales order is it completed or being processed?

Sales order status is controlled by item category completion rule

A delivery will show being processed even if PGI is done

A delivery will have status completed if the billing gets generated for that delivery

Looking at your issue i feel some line items in sales order or quantities are not competeley delivered

Otherwise some delivered items are not completely billed either line item or qty

Analyze this

Regards

Raja

[former_member550050]

Hi

I have the following case:
- sales order create --> status 
- delivery --> status "Being processed"

Hi if you read your qn you have not mentioned the status of sales order

You have mentioned the status of all other documents

What is your status of sales order is it completed or being processed?

Sales order status is controlled by item category completion rule

A delivery will show being processed even if PGI is done

A delivery will have status completed if the billing gets generated for that delivery

Looking at your issue i feel some line items in sales order or quantities are not competeley delivered

Otherwise some delivered items are not completely billed either line item or qty

Analyze this

Regards

Raja

[former_member550050]

Hi

I have the following case:
- sales order create --> status 
- delivery --> status "Being processed"

Hi if you read your qn you have not mentioned the status of sales order

You have mentioned the status of all other documents

What is your status of sales order is it completed or being processed?

Sales order status is controlled by item category completion rule

A delivery will show being processed even if PGI is done

A delivery will have status completed if the billing gets generated for that delivery

Looking at your issue i feel some line items in sales order or quantities are not competeley delivered

Otherwise some delivered items are not completely billed either line item or qty

Analyze this

Regards

Raja

[former_member550050]

Hi

I have the following case:
- sales order create --> status 
- delivery --> status "Being processed"

Hi if you read your qn you have not mentioned the status of sales order

You have mentioned the status of all other documents

What is your status of sales order is it completed or being processed?

Sales order status is controlled by item category completion rule

A delivery will show being processed even if PGI is done

A delivery will have status completed if the billing gets generated for that delivery

Looking at your issue i feel some line items in sales order or quantities are not competeley delivered

Otherwise some delivered items are not completely billed either line item or qty

Analyze this

Regards

Raja

[Former Member]

Hi,

Thanks for your response,

Sales order --> status "Completed"

Yes, I have checked that Cancel Invoice (S1) contains less item than Billing document.

I don't know how this could be happened.

I have try to reverse goods issue through VL09, but not possible, here is the message:

"No data available for these selection criteria

Message no. VB 610"

Kindly advise,

Thanks and regards,

[former_member550050]

Hi

Yes, I have checked that Cancel Invoice (S1) contains less item than Billing document.
I don't know how this could be happened.

In standard SAP you can cancel selected line items in billing document

In VF02 in the overview screen in MENU bar-EDIT-Cancel item

Here you can select line item and make a partial cancellation ( means cancelling that line item only)

But i think this is available from ECC 4.7 onwards

This is what has happened to your billing document

Now once again you can put the billing document in the cancel mode T code VF11 and cancel the pending items which got missed out in cancellation initially

Then only you can do VL09

Till such time you cannot do VL09

System behaviour is correct only

There is someone who has played with your documents

Reagrds

Raja

[Former Member]

Hi,

Thanks for your valuable input.

Yes, I have checked what you have mentioned.

Agree, in my current system it is possible to play the cancel invoice document eventhough accounting doc was generated.

I will back to forum again to inform the result.

Thanks and regards,

rob