I cann't find the instance under the SAPMMC ?

[Former Member]

Hi, experts,

I installed the SAP IDES4.71 on the Windows XP system ,

but now I couldn't find the instance under the SAPMMC,

Who can tell me how to get it back ?

Thank you very much in advance,

B.R

Michael

[Former Member · Accepted solution]

Michael,

Please the corresponding 'service' is started/active using below path

MyComputer->Manage->Services & Applications->Services-> check for 'SAP<SID>_<Instance NO>.

If it's not started, start the service and make startup type as 'Automatic' and ensure to use correct credentials to start.

Regards

Sekhar

[Former Member · Accepted solution]

>

> Michael,
> 
> Please the corresponding 'service' is started/active using below path
> MyComputer->Manage->Services & Applications->Services-> check for 'SAP<SID>_<Instance NO>.
> 
> If it's not started, start the service and make startup type as  'Automatic' and ensure to use correct credentials to start.
> 
> Regards
> Sekhar

Thank you,

but I couldn't find the service 'SAP<SID>_<Instance NO> in the Services.

[JPReyes · Accepted solution]

You can recreate the services using sapstartsrv.exe

Regards

Juan

[Former Member]

It's ok now ,recreate the service 'startsapsrv.exe' and check the error information in the file (/usr/sap/SID/DVEBMGS00/dev_w0) .

Thanks for all reply !

[Former Member]

Hello,

Open your SAPMMC, click File->Add Remove Snapin-> click on Add-->select SAP systems manager, then click Add-next-next-give SID name, instance number and click on Add

Or if it does not work then:

go to C:\usr\sap\Sid\Sys\exe\uc\NTI386 and run sapstartsrv.exe, then select first option, enter sid or system no, instance no, path of start profile give sys<adm> and password

[Former Member]

>

> Hello,
> 
> Open your SAPMMC, click File->Add Remove Snapin-> click on Add-->select SAP systems manager, then click Add-next-next-give SID name, instance number and click on Add
> 
> Or if it does not work then:
> 
> go to C:\usr\sap\Sid\Sys\exe\uc\NTI386 and run sapstartsrv.exe, then select first option, enter sid or system no, instance no, path of start profile give sys<adm> and password

Thanks for your detailed reply,

but after I input the Username and Password then click OK, It appears the error information as below:

'cann't install service

Create service failed:421

The username is invalid or doesn't exist , or the password is invalid for the username.'

But I'm sure the username and password is right.

Could u tell me that's why ?

B.R

Michael

[JPReyes]

Come on, this is basic windows stuff.... use the domain before the user, as <domain>\<user> or if its a local user .\<user>

Regards

Juan

[Former Member]

>

> Come on, this is basic windows stuff.... use the domain before the user, as <domain>\<user> or if its a local user .\<user>

>

> Regards

> Juan

Juan, Thank you very much,

But now it appears the error information is 'Service not started ',

That's why ?

B.R

Michael

Edited by: Michael Hong on Jan 12, 2010 2:12 PM

[JPReyes]

What happen when you try to start the service?

regards

Juan

[Former Member]

>

> What happen when you try to start the service?
> 
> regards
> Juan

It appears the error as below:

" Cann't start the service 'SAPSID_00' on local computer ,

Error 1069: cann't start the service due to log on failed "

B.R

Michael

Edited by: Michael Hong on Jan 12, 2010 2:41 PM

[Former Member]

hi

Still it looks like log on error. You have to give a proper way to enter user name ("hostname\user name). Also you will have to give the correct start profile (profile with instances). Hope it will work.

regards

Edited by: Abhijit Jadeja on Jan 13, 2010 5:42 PM

[Former Member]

>

> >

> > What happen when you try to start the service?
> > 
> > regards
> > Juan

>

> It appears the error as below:

>

> " Cann't start the service 'SAPSID_00' on local computer ,

>

> Error 1069: cann't start the service due to log on failed "

>

>

> B.R

> Michael

>

> Edited by: Michael Hong on Jan 12, 2010 2:41 PM

The service starts successful now, the reson is I changed my Administrator's password long ago,

but it appears the new problem now, when I start my instance, the colour is yellow,

so I still couldn't log on the SAP GUI,

Who can help me ?

Thank you very much in advance !

B.R

Michael

[JPReyes]

Post errors in dev_w0

Regards

Juan