Unable to print JPG

[Former Member]

Experts,

I have been unable to print a jpeg file in DMS. Initially, when I tried to open the JPG in DMS, we received an error stating the viewer program could not be found. So I changed the Worstation Application setting for JPG to use the SAP integrated viewer. Now I can open the file and view it, but I am still unable to print it. Any ideas?

- Andrew

[christoph_hopf]

Hi Andrew,

maybe the customizing information at http://wiki.sdn.sap.com/wiki/display/PLM/2.Customizing%28CA-DMS-EAI%29 could be useful for you. Please made sure that you have also created an entry for application type '3' (print).

Best regards,

Christoph

[Former Member]

Thank you Christoph,

I have setup the workstation application in DC30 according to this wiki, including type 3. The JPG is now viewable in CV03N, but when I click on the original document, and press the print button, nothing happens. However, if I go into the dropdown menu "Viewer" and select the Print option, it does print.

I don't know why it prints from the document viewer options but not from the DMS print.

- Andrew