on 01-07-2010 11:27 AM
Hi,
I get the following error when I click on Exception Analysis for one of our managed system.
Solution Manager Diagnostics -> End to End Analysis -> Select the Managed system and click on Exception Analysis
The URL http://kressapcrm.in.kres.keane.com:8000/sap/bc/webdynpro/sap/ags_workcenter was not called due to an error.
Note
The following error text was processed in the system SOL : Exception condition "COMMUNICATION_ERROR" raised.
The error occurred on the application server KRESSAPCRM_SOL_00 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: EXECUTE of program CL_IGS_CHART_ENGINE===========CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/CBUSINESS_GRAPHICS======CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C8STANDARD==============CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C8STANDARD==============CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C8STANDARD==============CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C7STANDARD==============CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C7STANDARD==============CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C8STANDARD==============CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C8STANDARD==============CP
Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C8STANDARD==============CP
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SOL in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server KRESSAPCRM_SOL_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server KRESSAPCRM_SOL_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 999 -u: E2E_ADMIN -l: E -s: SOL -i: KRESSAPCRM_SOL_00 -w: 0 -d: 20100107 -t: 164340 -v: RABAX_STATE -e: RAISE_EXCEPTION
Regards
Shailaja
Hi,
You may check Note 1354650 - Dump in work center when timeout occurs.
I got the same issue and got fixed with above note. It is being fixed with Solman EHP1-SP05 (SAPKITL431).
Thanks/Rakesh
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Issue got fixed y upgrading IGS version.
Regards
Shailaja
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>
> (...)
> The URL http://kressapcrm.in.kres.keane.com:8000/sap/bc/webdynpro/sap/ags_workcenter was not called due to an error.
> Note
>
> The following error text was processed in the system SOL : Exception condition "COMMUNICATION_ERROR" raised.
> The error occurred on the application server KRESSAPCRM_SOL_00 and in the work process 0 .
> The termination type was: RABAX_STATE
> The ABAP call stack was:
> Method: EXECUTE of program CL_IGS_CHART_ENGINE===========CP
> Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/CBUSINESS_GRAPHICS======CP
> Method: IF_NW7_VIEW_ELEMENT_ADAPTER~SET_CONTENT of program /1WDA/C8STANDARD==============CP
> (...)
Please check the configuration and version of the IGS.
Regards,
Ruediger
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HI
Have you activated workcenter services and assigned workcenter roles to ur userid.
after this
Pls check the ST22 dump in your system.
Regards
Prakhar
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Hi,
Services are active and roles are assigned to my user ID.
Please find below ST22 dump details
Runtime Errors RAISE_EXCEPTION
Error analysis
A RAISE statement in the program "CL_IGS_CHART_ENGINE===========CP" raised the
exception condition "COMMUNICATION_ERROR". Since the exception was not intercepted by a superior
program, processing was terminated.
If you have access to SAP Notes, carry out a search with the following
keywords:
"RAISE_EXCEPTION" " "
"CL_IGS_CHART_ENGINE===========CP" or "CL_IGS_CHART_ENGINE===========CM002""EXECUTE"
or
"CL_IGS_CHART_ENGINE===========CP" "COMMUNICATION_ERROR"
or
"SAPMHTTP " "COMMUNICATION_ERROR"
Regards
Shailaja
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