After entered reason for rejection in SO status is still open

[Former Member]

Hi Gurus,

My client created sales order, in that sales order have 3 line items.Thease are service items so no need to delivery.

This is order related billing only.

My client dont want to do billing for this SO, so he entered reason for rejection for all 3 items. But the status is still open.

But my client using same OR document type for delivery items(TAN) and service items(TAD). This issue only for service items.

Nooka

[Former Member · Accepted solution]

Hi

Kindly check the below settings

1.Check the billing relevance in the item category TAD

2.kindly check the billing quantity in copy control VTFA

Regards

Damu

[Former Member · Accepted solution]

Dear Damu,

Thank you for your reply.

In item catergoy billing relavance indicator B

Copy control the billing qty is A

I have changed it to A to C but no differenc still the status open.

Regards,

Nooka

[Former Member · Accepted solution]

Hi Nooka,

May be this may work out...

Go to VOV7 tcode and look for Completion Rule field and select the option B or C

Regards

[Former Member · Accepted solution]

Hi ,

I tried it, change the completion rule to B and C status not changed.

Thank you,

Nooka

[Former Member · Accepted solution]

Hi,

Use t.code OVAG, and see what is the status define for your reason of rejection, for example if BIC is not tick , order is still open for billing.

pl try and revert.

regards

Vivek.

[Former Member · Accepted solution]

Hi Vivek,

I have put tick in BIC field and tested now SO status closed.Now we cant see in open sales order list.

Thank you for all .

Regards,

Nooka

[Lakshmipathi]

I have changed it to A to C but no differenc still the status open.

I tried it, change the completion rule to B

Any configuration change you do in SAP, it will be applicable only to subsequent documents. Preceding documents will not get changed. So create a new sale order for the same problematic material, check the document flow, assign Reason for Rejection and again check for document flow.

thanks

G. Lakshmipathi