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Smartforms Text has invalid characters

Former Member
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I have a custom Smartform that contains some lengthy terms and conditions texts. When the OTF file is returned from the Smartform, some of the quotes (") and aspostrophes (') have been converted to pound signs (#). How do I prevent this from occuring?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi,

terms and conditions texts. ofter text comming into ur textelement go to change editor mode there u can find

INSERT menu in that u wil find menu item CHARACTERS in that DISPLAY CHARACTERS

INSERT>CHARACTERS>DISPLAY CHARACTERS

u can select which u what from there on exact location on the terms page...

Former Member
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Your reply was very helpful. I am uncertain how the text was loaded into the Smartform, but based on your suggestion, I edited all the texts, deleting and retyping all double-quotes and apostrophes. The problem is now solved. Thank you for your help! <dls>

Answers (2)

Answers (2)

Former Member
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Hi Donna,

If you still face problems, use another font just for quotes and apostrophes, say courier or something.

Sometimes, changing the font helps.

Regards,

Dawood.

Abhijit74
Active Contributor
0 Kudos

Hi,

I think you have copied from somewhere. Please write those " & '. Because sometime pdf couldn't understand the font. It might happen that font is not supported by your OTF format.

Thanks & Regards,

Abhijit Mandal