Problem with approval in shopping cart workflow

[Former Member]

Hi All,

We have a N step approval workflow for shopping carts. We have a parallel approval at level 2. It works fine.

But the issue here as follows;

IF we have approvers Manager 1 and Manager 2 in parallel approval. When Manager 1 approves the shooping cart, the SC is still in his inbox. Only after Manager 2 (which is a parallel approver ) approves the SC, the SC disappears fron Manager1's Inbox.

What we want is as soon as the approver from the parallel branch approves the SC, it should disappear from his inbox and only be avalable in the other Manager's Inbox who was waiting in parallel.

Any clues on how to achieve this ?

BR,

Aarvi.

[SE12]

Hi Aarvi,

Your thread has had no response since it's creation over

2 weeks ago, therefore, I recommend that you either:

- Rephrase the question.

- Provide additional Information to prompt a response.

- Close the thread if the answer is already known.

Thank you for your compliance in this regard.

Kind regards,

Siobhan