Third Party PO & Order Cancellation

[Former Member]

We use a Third-Party Vendor to direct-ship some products directly to our Customers. For this, we use the TAS Item Category on the Sales Order line, which automatically creates a Third-Party PO and sends it to the Vendor. This is all fine. However, on occasion we need to cancel one or more items, most likely due to the Customer cancelling the order. Once this has been communicated to the Third-Party Vendor, we need to flag the PO item(s) for deletion, then reject the Sales Order item(s). If we don't carry out the second step in fairly quick time, there is a chance a new PO could be created against the re-opened PO Req.

We are looking at developing a solution to carry out both steps consecutively. Before we go ahead with this, I just wanted to check if a standard solution exists ?

Many thanks, Paul.

[Former Member · Accepted solution]

Hi Paul,

Standard SAP: if you change quantities and/or dates in PO it changes them automatically in related SO. So change Qtys to 0 in PO before you mark them for deletion. Also you can go to SO and change Item Category - that will stop creation of the PR or try to "delete" SO items before changing PO. There are many ways to acheive what you want. Automation is not the best solution. As you still need to confirm with Vendor first.

Arkadi

[Former Member · Accepted solution]

Thanks for your response, however :

We don't want to zero out the lines, as we want to maintain the quantities for IFOT reporting.

This solution will not be automated, it will be triggered by the Vendor if they will not be delivering the goods. They will either ring our Customer Service Team to request the items be cancelled, or possibly use a Web Portal to do it themselves.

Bottom line, a two-step process is unacceptable, for the reasons previously described. And we don't want to change the Sales Order item category back to TAN, as this will just consume requirements and leave the order open, when we are trying to cancel the item.

Thanks, Paul.