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Mail configuration for core hosted mail servers

Former Member
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Hi,

We have configured scot to send emails from SAP to the domain ids in XXXXX.com.

For testing the port condition :-

We checked if port 25 was open on the smtp server. This was the check. devassp1:devadm> telnet 202.162.244.10 25 Trying... Connected to 202.162.244.10. Escape character is '^]'. 220 ESMTP Is this a succesful check to see if the port is open?

Core hosted mail server

Also, the smtp server is co-hosted and the provider is not willing to add the SAP server IP address to the list of authenticated servers on the smtp server. Is there a work around?

In SAP after configuring scot, we get the error message that Internal error: CL_SMTP_RESPONSE ESMTP error code is not known. 554 554 5.7.1 <mailid>: Relay a Message no. XS829 Diagnosis An error occurred in program CL_SMTP_RESPONSE Error text: ESMTP error code is not known. Additional information: 554 554 5.7.1 mailid: Relay a System Response Message processing terminated. Procedure

Please suggest what needs to be done.

Thanks

Vijay

Accepted Solutions (0)

Answers (2)

Answers (2)

JPReyes
Active Contributor
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Hi Vijay,

Also, the smtp server is co-hosted and the provider is not willing to add the SAP server IP address to the list of authenticated servers on the smtp server. Is there a work around?

As far as I know theres no official work around and its one of the issues that I think will be showing more and more as mail services or others get outsourced or people lean towards joining the "clouds"

So far I think the SMTP Relay is kinda mandatory.... If anyone knows different let me know.

Regards

Juan

Former Member
0 Kudos

Hi,

One more thing I would like to add in above solutions..

Actually you also need to configure your sap server as a trusted host in mailserver relay configuration.

I had ran into such problem before... there was nothing wrong at the sap end...

Regards.

Rajesh

Former Member
0 Kudos

Hi

Looks to me some SMTP server configuration issue, Please have look at below SAP notes

Please check you have defined the below entries in your system profile

icm/server_port_1 = PROT=SMTP,PORT=25,TIMEOUT=300,PROCTIMEOUT=600

Then follow below itmes to further troubleshoot if still issue persists

Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP.Also check

Note 552616 - FAQ: SAPoffice - Sending to external recipients

Note 402907 - SAPconnect: Sending via ESMTP terminates with a dump

Note 751332 - Error sending mails with several recipients

Otherwise, In general you just do the following configuration and nothing else you have to do in SAP application.

First of all check port 25 is open from SAP server to SMtp server

Also check sap server is define as realay agent in SMTP server.

Do the follwoing step.

1. Use transaction SCOT

2. From tope menu: View -> System Status

3. Double Click on SMTP

4. You will get a window and fill in description

5. Tick the "Node in use" box

6. Enter the hostname of the email exchange server

7. Mail port will be 25

8. Click on the button next to Internet called "Set"

9. You will get another window, in the "address area" box, enter *

10. Click the green check button to exit the second window

11. Click the green check button to exit the main window

12. From top menu: Settings -> Default Domain

13. in the small box that appears enter the domain name which is the last part after the email id ,The domain name would be for e.g company.com

14. You need to define a job to process the email, from top menu: View -> Jobs

15. From top menu: Job -> Create

16. Enter a name

17. Click on "INT" in the list then "Schedule job" button

18. Enter start date and time, then click on "Schedule Periodically" button

19. Enter something like every 10 minutes.

20. the configuraton is now complete. To test it, you need to have an email defined in your user id properties. Use SU01 for that.

21. Use transaction SO00

22. Put Title, and text in the body, then enter your email address below, the recepient type would be "internet address"

23. After a maximum of 10 minutes you should get the email address.

I hope this helps you.

Regards

Sekhar

Edited by: sekhar on Jan 4, 2010 4:01 PM

Edited by: sekhar on Jan 4, 2010 4:05 PM