User credentials are asked again after clicking on Message Monitoring

[Former Member]

Hi Experts,

We are facing a issue like the users are logging into the XI system using the https://hostname:port/rwb.

Further user is selecting the message monitoring tab, selecting the Adapter Engine <sid> and the clicked on Display button.After doing that it is displaying a pop-window asking the user credentials.The problem here is it is pointing to the different system as it should point to local system.

So please let us know what needs to be changed .

Thanks

Pradeep

[Former Member]

As the host name and port number is changed.

It is solved.

[Former Member]

Now the issue is resolved

[Former Member]

Hi Experts,

The issue is resolved by changing the host name and the port number for the service SAPXI AF CPA Cache in visual administrator.

Thanks all for the replies.

Regards

Pradeep.

[Former Member]

Issue is not solved.

[Former Member]

Hi Experts,

Apologies for the late response.

I tried the both options provided and still the problem exists.so please provide some inputs to solve the problem.

Regards

Pradeep

[Former Member]

Hi

The Parameters are set to local system host in the exchange profile of the system,but it shows that it is pointing to the sld system in the component monitoring tab as mentioned .The confusion here is from where it is picking the values of the sld system details.

PI Hostname

com.sap.aii.connect.directory.mshost

com.sap.aii.connect.directory.name

com.sap.aii.connect.integrationserver.name

com.sap.aii.connect.integrationserver.r3.mshost

com.sap.aii.connect.repository.mshost

com.sap.aii.connect.repository.name

com.sap.aii.connect.rwb.name

com.sap.aii.connect.rwb.r3.mshost

com.sap.aii.rwb.server.centralmonitoring.name

com.sap.aii.rwb.server.centralmonitoring.r3.mshost

The below parameters are pointing to SLD system .

SLD Hostname

com.sap.aii.connect.landscape.name

com.sap.aii.connect.cr.name

This is same for the entire landscape.

Please do the needful.

Regards

Pradeep

[Former Member]

If you are allowed to perform CPACache refresh using below URL

http://<PI System name>:<http port>/CPACache/refresh?mode=full

if this doesn't fix the issue then, execute this URL

http://<PI System name>:<http port>/rwb/rtc?op=init

Please report out if issue persists.

Regards

Sekhar

[Former Member]

Hi,

The parameters are correctly set and one more thing i observed is the parameter com.sap.aii.connect.rwb.name is given the local system host only.

When clicked on component monitoring ,and then on adapter engine ,and clicked on settings ,further selecting exchange profile,verified the parameter com.sap.aii.connect.rwb.name which shows here the value as the host of the SLD System.

I don't know from where the value it is taking .

Please do the needfull.

Thanks

Pradeep

[Former Member]

and then on adapter engine ,and clicked on settings ,further selecting exchange profile,verified the parameter com.sap.aii.connect.rwb.name which shows here the value as the host of the SLD System

This is wrong.

PI Hostname

com.sap.aii.connect.directory.mshost

com.sap.aii.connect.directory.name

com.sap.aii.connect.integrationserver.name

com.sap.aii.connect.integrationserver.r3.mshost

com.sap.aii.connect.repository.mshost

com.sap.aii.connect.repository.name

com.sap.aii.connect.rwb.name

com.sap.aii.connect.rwb.r3.mshost

com.sap.aii.rwb.server.centralmonitoring.name

com.sap.aii.rwb.server.centralmonitoring.r3.mshost

SLD Hostname

com.sap.aii.connect.landscape.name

com.sap.aii.connect.cr.name

Cross Verify all the above exchangeProfile entries and make sure that "com.sap.aii.connect.rwb.name" pointing to your PI hostname rather SLD hostname.

Regards

Sekhar

[Former Member]

Hi Raghu,

The Mentioned parameters are pointing to the local system....example in our case system id is XX2.

Where as as i mentioned above when i select on Adapter engine and click on display....it asks for user credentials, which points to SLD system.

The above problem is occurring for all users.

Please help and do the needfull

Thanks

Pradeep

[Former Member]

Can you check bleow exchangeProfile entries and report out

For AdapterFramework

com.sap.aii.adapterframework.serviceuser.name - XIAFUSER (PIAFUSER)

And it's posssoword entered correctly

For RuntimeWorkbench

com.sap.aii.rwb.serviceuser.name - XIRWBUSER (PIRWBUSER)

And it's posssoword entered correctly

Regards

Sekhar

[Former Member]

Hi Pradeep,

As per my experience, It's NOT suppose to prompt for credentials when you click on Display button for message monitoring.

Yes, It prompts for credentials when you click on RWB once.

message monitoring tab, selecting the Adapter Engine <sid> and the clicked on Display button.After doing that it is displaying a pop-window asking the user credentials

But still, you may please check below entries in exchangeProfile

Key: com.sap.aii.rwb.server.centralmonitoring.r3.r3name

value: <You PI System SID>

Key: com.sap.aii.rwb.server.centralmonitoring.name, com.sap.aii.rwb.server.centralmonitoring.r3.mshost

value: <You PI system CI fully qualified name>

2ndly, Please report if it's prompting for credentials for all users including OR only with particular user?

If so you may please compare the role/authorization.

Regards

Sekhar

[Former Member]

Hi Pradeep,

This is the usual behaviour of SAP PI system. When you select the Adapter Engine <SID> and click display, the credentials will be asked.

So you need not change anything.

How do you say its pointing to some other system ?

Are credentials not working ?

Cheers.....,

Raghu

[Former Member]

Hi ,

It is pointing to the SLD System but needs to point to local system.Then only messages can be checked from the system.As this is pointing to different system,where users are not having access to that system.

Please do the needfull.

Thanks

Pradeep

[Former Member]

Hi Pradeep,

I still do not understand how did you conclude that its pointing to SLD system.

Enter the login credentials and tell me the result after that.

Cheers.....,

Raghu