SD : Ship to party and bill to party address getting changed in sales order

[former_member66309]

Dear All ,

We are facing a problem in production client regarding Ship to party and bill to party address getting changed at the sales order level. First of all , i would like to discuss the sales business process in which the problem is getting faced.

Step 1 : The sales order is created for machine with all relevant details and the ship to party and bill to party address is changed as per the business requirement.

Step 2 : The outbound delivery is created with reference to sales order.

Step 3 : The commercial invoice, intercompany invoice and excise invoice is created.

Step 4 : The Credit memo request is created with reference to commercial invoice no.

Step 5 : The Credit memo is created.

Step 6 : The FOC value contract is created with reference to credit memo.

Step 7 : The FOC release order is created with reference to value contract, where ship to party and bill to party address is changed as per requirement.

Step 8 : Outbound delivery is created for realse order.

Step 9 : The FOC invoice is created.

The problem is the moment we change the address in step 1 , the system gets in manual mode. Hence, whenever Bill to party and ship to party address is changed at Step 7, the same gets replicated at the machine invoice level which is incorrect.

Please comment / reply ASAP.

Regards.

[bcrao · Accepted solution]

During the manual change if you want to assign a new address number (which

prevents the changing of the address in the preceding document),

you can use Note 97832 (modification).