Credit memo from a billing document

[Former Member]

Hi,

In my billing document, there is an error in a fret condition (head level).

I want to create a credit memo from the billing document to correct this error in condition type.

How can I do ?

Thanks for your help?

[Former Member]

Dear

Credit memo can be made with reference to billing document / sales order or without referencing. Thus you can create a return order without any reference of ur bill then u can create credit memo with reference to return order. Or u may create crdit memo request and keep freight as a service material and create credit memo request and credit memo.

thanks

chandra

[Former Member]

Why do u want to create the credit memo as there is an option where SAP has provided so that u can reverse the billing document and create a new one with the correct condition type .....

[Former Member]

Because we already send invoice to the customer. And the customer has already paied.

[Former Member]

Hi,

Why not you are trying for Invoice correction request, sales document type RK.

Kapil