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Universe Design Error with Unhandled Exception

Hi Experts,

I have a strange problem in my designer. As per ingo's blog 5 creating universe based on BI query, I am created a connection and that connection is success. After that I try to create a universe using that connection shows all available quries and cubes until it is fine.

Now the next step to creat universe, throws an unhandled exception shown below.

1 processor P Family 6 Model 23 Stepping 10
Windows 2000 Server (Terminal Server) v5.2 build 3790 (S)
Physical Total/Avail: 2.061.384 Kb / 111.320 Kb
Temp directory C:\DOCUME~1\MANDAL~1\LOCALS~1\Temp\1\ (8 Kb available)
'Unknown' video card
   1280 x 800 with 65536 colors
------------------------------------------------------------------


Unhandled Exception
  Code: c0000005
  Description: EXCEPTION_ACCESS_VIOLATION

Call stack:
------------------------------------------------------------------
Module  at   0x54090000: C:\Program Files\Business ObjectsXI30\BusinessObjects Enterprise 12.0\win32_x86\dataAccess\connectionServer\dbd_sap.dll  v 12.0.0.683 [E]
    address: 0x540abeba
    address: 0x540a232a
    address: 0x54099b9f
    address: 0x5409377c
Module  at   0x02fc0000: C:\Program Files\Business ObjectsXI30\

Environment :

BO is installed on Windows 2003 server

BI is installed on Sun Solaris server

Client Tools are in Windows XP

If i use designer from any client machine, the connection also not success.

Any solution for this issue please ?

Regards,

Suresh

Former Member
Former Member replied

Hi

please select the Custom installation type and deactivate all components which are related to Crystal Reports.

Is XCelsius is installed on the machine also?

Regards,

Stratos

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