Materials and Services stucked in SRM SMQ2

[Former Member]

Hi there!

When changing or creating services and materials on ECC they are automatically transferred to SRM but they get stucked in SRM in transaction SMQ2. If I enter SMQ2 and activate the queue, the products in SRM are correctly generated.

Queue names: SRMD_MATERIA0000000000 / SRMD_SERVICE_MASTER

How can I do to let them automatically being created into SRM without having to activate the queue? Is there a job missing?

Thanks

Eze

[ricardo_cavedini · Accepted solution]

Hello,

You can check and read the following note:

872533 - Follow the steps mentioned in this note especially question number 1.

In the same note also follow the question number 7 and refer all notes mentioned there.

1072160

1102001

1112879

1115992

1156748

Also delete all R3AD* entries which contain SYSFAIL errors in SMQ1, SMQ2.

Kind regards,

Ricardo