on 12-28-2009 9:56 AM
Hi,
Can we do CTI with solution manager Service Desk.
Can any one give me quick link or tell me if CTI integration is possible with solution manger.
Thanks in advance
Srikanth
Up, Need an answer to integrate SOLMAN 7.1 SP10 Service Desk (ITSM) with Cisco UCCX.
Regards,
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When googled i got [this|http://www.sdn.sap.com/irj/sdn/interface-certifications?rid=/webcontent/uuid/b97fe271-0501-0010-5b95-c1b1d8b6057e] [original link is broken]; link
thought it might help you
regards
Naveen
Edited by: Naveen Kumar on Dec 28, 2009 12:03 PM
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