on 12-27-2009 12:52 PM
HI all,
Can you please guide me on how to configure SLA's in solution manager for third party vendor(support organization).
Regards,
B K.
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Hi,
Check this guide
/people/pascal.renet/blog/2009/08/05/slas-made-easy-in-sap-solution-manager
and also following threads
Shyam.
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