Problem related to Customer return -Billing(Cenvat suspense account)
I am facing one problem related to accounting entry for suspense account not getting cleared against customer return.
We create sales order against customer return, inbound delivery & goods receipt against same. Then billing document is created against return sales order. Accounting entry is generated in background as follows.
Revenue account -Debit entry
Cenvat Suspense account-Debit entry
Customer account- Credit Entry
It is ok upto here, but account dept. pointing out that, Cenvat suspense account is not getting cleared for customer return & how to clear pending entries against cenvat suspense account in system?
Plz. give solution to resolve this issue.
Thanks & Regards,