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Error message "update was terminated" while cancelling the billing documen

Former Member
0 Kudos

Hi Experts,

Kindly can you advise on the following issue. We are getting the error message "update was terminated" while cancelling the billing document using transaction code VF11.

Note: The accounting document associated with the billing document is not posted and also note that we have done a check with the Basis team who has confirmed back stating they are seeing the udpate error for the user " ". The log says that the update was terminated because the user was trying to enter some duplicate records into the database.

We could observe that the cancellation document is not created and also we have confirmed with the FI that they still continue to have the billing document open in the customer balance statementu2026

Thanks for your help,

Mithun

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Ask you Basis or ABAP to read the code, in update termination it will show you the report name line number where it failed.

ajitsingh6
Active Contributor
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Dear,

This happens generally due to Duplicacy of data in SAP it may be because of NO. Range or something else ur BASIS/ABAPer Consultant will be able to tell u in detail.

Regards

AJIT K SINGH

HAPPY TO HELP U

Answers (3)

Answers (3)

Former Member
0 Kudos

HI Mithun ,

Check if that billing document is there in VFX3 . If it is there then try to clear it from there and then try to reverse it.

Hopefully it will be done.

Regards,

Nikhil

Former Member
0 Kudos

This case is usually because the number range has run out, please set a new interval for number range.

But you can check status of number range to make sure

Former Member
0 Kudos

Hello,

Update us with the details from SM13 and ST22 Tx for this update termination, so that we can help further.

Regards,

Raghavendra YN