Creation of Credit memo in 3rd Party process

[Former Member]

Hi,

Could you please explain about how to create Credit memo to the customer in Thirdy party process.

1. After final billing (F2) happened how can I create Credit memo request (Any specifi Doc type, with reference to what) and also Credit memo.

2. Let us take for an example, Initially 10 nos. has been despatched to the customer by vendor. The Vendor grants due to transit

damage/Quality rejection 01 no. has been found defect.

So I have to send Credit memo for 01 no. to the customer. (In this case F2- Billing has already been created for initial qty of 10 nos.).

This is my requirement. Anybody can expain the required process to create the Credit memo in detail-Step by step process.

Thanks in Advance.

Vijay Nitharsh

[Former Member]

Thanks for the input. The query is solved.

[former_member188076]

Hi Vijay

Thanks for the input. The query is solved.

I would appreciate if you share your knowledge that how the issue resolved.

Regards

Amitesh Anand

[Former Member]

Hi Amitesh,

As per the SAP note given you, I got some ideas on this.

Thanks for your reply.

Regards,

Vijay

[former_member188076]

Hi Vijay

In the standard SAP system, automatic credit memo creation is not provided in a third-party process.

It is the responsibility of the salesperson whether the end-of-period rebate (for example, the reduction of costs) is to be passed on to the end customer or not.

Please Check the note 99326 (Third Party Credit Memo Processing) for the solution.

Hope this will help you.

Regards

Amitesh Anand

[Former Member]

Hi Vijay

credit memo request is a sales document used in complaints processing to request credit for a customer.

EXAMP--->

If the price calculated for the customer was too high (for example, with the wrong scaled prices or because a discount was forgotten), you can create a credit memo request. The credit memo request can be automatically blocked for checking. Once it has been approved, you can remove the block.

The system uses the credit memo request to create a credit memo.

the credit memo request(CR) Iis created ith referance to invoice based on configuration settings in vov8 and credit memo(g2)created refarance to credit memo request

refer to the links below.. might be of some use to ..

Credit Memo

http://help.sap.com/erp2005_ehp_02/helpdata/en/a8/b99890452b11d189430000e829fbbd/frameset.htm

Creating Credit Memo / Debit Memo

http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/561076545a11d1a7020000e829fd11/frameset.htm

Creating Credit Memo / Debit Memo Requests

http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fed1545a11d1a7020000e829fd11/frameset.htm

Credit & Debit Memos

http://help.sap.com/erp2005_ehp_02/helpdata/en/a2/40418a496e11d3b3850008c719be0f/frameset.htm

Processing Credit Memo : Example

http://help.sap.com/erp2005_ehp_02/helpdata/en/4e/b3c399a1f711d194e700a0c9306794/frameset.htm

Regards,

Ramana

[Former Member]

Hi Ramana,

Thanks for your reply. The information you provided which talks about Credit/Debit memo creation on standard sales process. I have good knowledge on these areas.

But I need step by step process which involes for "Creating Credit Memo in 3rd Party sales process". The scenario is after creating F2 billing to the customer, A vendor grants some qtys have been rejected. So to settle down this I have to send "Credit memo"

to the customer. In this scenario, please explain

1. Any specific Doc. type to be used to create CMR (Item category) and Credit memo.

2. What could happen in the Original Billing (F2) which already been raised for the customer.

3. If it is value/Qty based correction, then how it could be.

Kindly explain.

Regards,

Vijay

[Former Member]

Hello Experts -

Can anybody give solution for this?.

Awaiting your support on this.

Regards,

Vijay

[Former Member]

Hello Vijay

The billing type Third-party credit memo (G2S) is available for this.

The billing type Third-party credit memo works with the item category TASG (third-party credit memo item).

The sales relevant indicator F is set in Customizing for Sales for this item category. This means that the cost is not created.

In Customizing for Sales, the item category TASG is set at item level in copying control for the billing type G2S (copying control sales document by billing document) as the target item category (source: TAS-> Target:> TASG.)

thank you

Anirudh

[Former Member]

Hi Anirudh,

Thanks for your reply. But you did not answer my question.

My query is,

1. Regular billing F2 has alraedy been billied to the customer. For an expmple 10 nos. qty

2. Damage/Rejection happened for 01 no. and Vendor grants to send Credit memo for 01 no. to the customer.

3. In this scenario, how will you create Credit memo (any CMR is required?) and with reference to what?

4. What will happen to the F2 billing whiich was raised initially to the customer for 10 nos?.

Could you please answer for my above questions?.

Thanks.

Vijay

[Former Member]

Hi Vijay

AS PER MY UNDERSTANDING, YOU NEED TO PROVIDE THE CREDIT FOR THE DAMAGED ITEM.

PLS NOTE MY EXPLAINATION AGAINST YOUR POINTS.

1. Regular billing F2 has alraedy been billied to the customer. For an expmple 10 nos. qty - > OK

2. Damage/Rejection happened for 01 no. and Vendor grants to send Credit memo for 01 no. to the customer. --> VENDOR CAN NOT GRANT A CREDIT MEMO DIRECTLY TO CUSTOMER. YOU NEED TO RAISE A CREDIT MEMO AGAINST DAMAGE TO CUSTOMER. THE STANDARD CREDIT MEMO TYPE IS G2S.

3. In this scenario, how will you create Credit memo (any CMR is required?) and with reference to what? --> WE HAVE TO USE THE CREDIT MEMO TYPE G2S FOR THIRD PARTY. KINDLY CHECK THE PRECEEDING DOCUMENT IN THE COPY CONTROL FOR TO CREATE A CREDIT MEMO TYPE G2S.

4. What will happen to the F2 billing whiich was raised initially to the customer for 10 nos?. --> YOU CAN RAISE THE CREDIT MEMO, AND ASK THE CUSTOMER TO PAY F2 AMOUNT - CREDIT AMOUNT. SIMULTANEOUSLY YOU CAN RAISE A DEBIT MEMO TO THE VENDOR.

THANK YOU

ANIRUDH

[Former Member]

Hi Anirudh,

Thanks for your inputs.

I have already checked the Copy control settings for Billing (G2S) which needs to be created with reference to Order (OR) and for the Item category is TASG for Billing.

Before raising my query in Forum, I gone through all the related links/Documents. I did not get answer for the questions-

If we use again the sals order for creating billing (G2S), the system will not allow me to do. Since F2 billing has already been created for this. (If I cancel F2 billing then it will allow me to do G2S. But why we need to cancel that one?).

What's the logic behind that?.

Regards,

Vijay

[Former Member]

Hi Vijay

credit memo request is a sales document used in complaints processing to request credit for a customer.

EXAMP--->

If the price calculated for the customer was too high (for example, with the wrong scaled prices or because a discount was forgotten), you can create a credit memo request. The credit memo request can be automatically blocked for checking. Once it has been approved, you can remove the block.

The system uses the credit memo request to create a credit memo.

the credit memo request(CR) Iis created ith referance to invoice based on configuration settings in vov8 and credit memo(g2)created refarance to credit memo request

refer to the links below.. might be of some use to ..

Credit Memo

http://help.sap.com/erp2005_ehp_02/helpdata/en/a8/b99890452b11d189430000e829fbbd/frameset.htm

Creating Credit Memo / Debit Memo

http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/561076545a11d1a7020000e829fd11/frameset.htm

Creating Credit Memo / Debit Memo Requests

http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/55fed1545a11d1a7020000e829fd11/frameset.htm

Credit & Debit Memos

http://help.sap.com/erp2005_ehp_02/helpdata/en/a2/40418a496e11d3b3850008c719be0f/frameset.htm

Processing Credit Memo : Example

http://help.sap.com/erp2005_ehp_02/helpdata/en/4e/b3c399a1f711d194e700a0c9306794/frameset.htm

Regards,

Ramana