Index or dir/start/index.jsp, PING service and RFC HTTP failing

[Former Member]

Hello Experts,

We upgraded our PI system to SAP PI 7.11 SP3 and then implemented SAP notes 1401097 and 1388864.

From then,

any URL http://<FQDN>:5xx00/index.html,

http://<FQDN>:5xx00/dir/start/index.jsp. are not working.

JAVA is up and running fine.

On ABAP side, PING and RFC INTEGRATION_DIRECTORY_HMI are also not working.

I checked all users and connections (SLD) are working fine.

Kindly help me on this.

Thanks & Regards,

Ananda Swaroop

[Former Member · Accepted solution]

Hi Ananda,

If none of the URLs are working, then check if Java is running.

Which OS/DB you are running on ?

If all Java services are running, then check the proxy settings in your IE. If your are using a proxy, then bypass the PI URL.

Please paste the outputs of INTEGRATION_DIRECTORY_HMI and SLD_UC RFC connections.

For a quich check, login to the PI server itself and try to access index.html locally on the server.

Cheers...........,

Raghu

[Former Member]

Hi Sandeep,

I presume, you have NOT completed all other post build activities. And specific to your issue...please ensure the below value is set to the exchangeProfile for type 'Connection'.

Key - com.sap.aii.connect.integrationbuilder.startpage.url

value - dir/start/index.jsp

And, In regards to 'INTEGRATION_DIRECTORY_HMI' rfc - please ensure you deploy your PI system ABAP, JAVA entries into SLD.

You need to perform post build activites. Please refer to below URL to complete your post installation steps.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/60d2a693-9504-2b10-5ba7-82964bd83...

I hope this helps you to resolve.

Regards

Sekhar