Error when synchronizing after MAM30 installation

[Former Member]

Hi,

MI 25 SP 15 Patch 04 Build 200604061305

I am installing MAM 3.0 SR1. But everytime I sync I get the below error. I need your expertise, anyone?

[20060601 19:07:13:569] I [MI/API/Logging ] ***** Mobile Engine version: MI 25 SP 15 Patch 04 Build 200604061305

[20060601 19:07:13:569] I [MI/API/Logging ] ***** Current timezone: America/New_York

[20060601 19:16:16:938] E [MI/Smartsync ] Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action:

java.lang.IllegalArgumentException: Unexpected action:

at com.sap.ip.me.smartsync.syncIn.processors.RowProcessorManager$RowProcessorDispatcher.getProcessor(RowProcessorManager.java:376)

at com.sap.ip.me.smartsync.syncIn.processors.RowProcessorManager$RowProcessorDispatcher.start(RowProcessorManager.java:479)

at com.sap.ip.me.smartsync.syncIn.SaxSyncInProcessor$3.startTop(SaxSyncInProcessor.java:521)

at com.sap.ip.me.smartsync.syncIn.SaxSyncInProcessor$3.getNextHandler(SaxSyncInProcessor.java:437)

at com.sap.ip.me.xmlParser.MIXMLEventHandlerManager.startElement(MIXMLEventHandlerManager.java:80)

at com.sap.ip.me.xmlParser.MIXMLParser$ElementParser.parse(MIXMLParser.java:640)

at com.sap.ip.me.xmlParser.MIXMLParser.parse(MIXMLParser.java:215)

at com.sap.ip.me.smartsync.syncIn.SaxSyncInProcessor.processSyncInMessage(SaxSyncInProcessor.java:87)

at com.sap.ip.me.smartsync.syncIn.SyncInRuntimeImpl.processSyncInMessage(SyncInRuntimeImpl.java:253)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:349)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:279)

at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56)

at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:164)

at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166)

at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:769)

at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1195)

at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:842)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:427)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:296)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:471)

at java.lang.Thread.run(Thread.java:534)

[20060601 19:16:16:938] E [MI/Smartsync ] java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action:

java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action:

at com.sap.ip.me.smartsync.syncIn.SyncInRuntimeImpl.processSyncInMessage(SyncInRuntimeImpl.java:292)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:349)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:279)

at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56)

at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:164)

at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166)

at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:769)

at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1195)

at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:842)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:427)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:296)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:471)

at java.lang.Thread.run(Thread.java:534)

[20060601 19:16:16:938] E [MI/Smartsync ] Error while Smart Sync inbound processing: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action: . Reset Smart Sync data on device to ensure consitency with middleware.

java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action:

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:356)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:279)

at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56)

at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:164)

at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166)

at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:769)

at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1195)

at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:842)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:427)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:296)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:471)

at java.lang.Thread.run(Thread.java:534)

[20060601 19:16:16:938] E [AppLog/MI/Smartsync ] Error while Smart Sync inbound processing: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action: . Reset Smart Sync data on device to ensure consitency with middleware.

java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action:

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:356)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:279)

at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56)

at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:164)

at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166)

at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:769)

at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1195)

at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:842)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:427)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:296)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:471)

at java.lang.Thread.run(Thread.java:534)

[20060601 19:16:16:938] W [AppLog/MI/Sync ] Exception while proccessing method SMARTSYNC

java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action:

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:377)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:279)

at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56)

at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:164)

at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166)

at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:769)

at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1195)

at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:842)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:427)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:296)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:471)

at java.lang.Thread.run(Thread.java:534)

[20060601 19:16:16:938] E [AppLog/MI/Sync ] Exception while processing inbound container 447F3CDA312F1BC4E1000000A5732112

java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.IllegalArgumentException: Unexpected action:

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:377)

at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:279)

at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56)

at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:164)

at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166)

at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:769)

at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1195)

at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:842)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:427)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:296)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:471)

at java.lang.Thread.run(Thread.java:534)

Thanks,

jeproks

[Former Member]

Can you please provide the link or document to install MAM 3.0. Looks like we have to install SyncBo_def.txt ONLY to make MAM 3.0 working. If not pleaes correct me.

Searched service.sap.com for SyncBo_def.txt but could not find it.

Any suggestion or document would be helpful.

Thanks

Ragavan.

[Former Member]

Hi Srinivas!

Could you pl open a new thread, if you have additional questions. I guess this is what you are looking for.

https://websmp205.sap-ag.de/swdc

Support Packages and Patches>>SAP Solutions for Mobile Business ->SAP MOBILE ASSET MANAGEMENT-> SAPMAM 3.0

If you donot see it then it may be an authority issue with your S#.

Thank You

Gisk

[Former Member]

Hi Sivakumar

Thanks for the input.

I could see only

SAP MOBILE ASSET MANAGEMENT

SAP MAM 2.0

SAP MAM 2.5

but NOT MAM 3.0

So, is it depends on the 'S' user id i used or something else...

Thanks

Ragavan.

[Former Member]

Hi Srinivasa!

It mainly depends on what SAP Application Components you have purchased with the Customer#(Your S# is related to your Customer#).Do you have ERP 2005 Installation?

I believe MAM 3.0 is with ERP 2005.I would recommend you get in touch with SAP Support Service for further details with your S# OR Customer# OR Installation#.Before that verify with the S# that has Super User access.

Thank You

Gisk

[Former Member]

So... I click on the "Continue" button. Then synchronize my device again. Looking at the MEREP_MON transaction, it looks like this are moving, the in/out box counter are incrementing each time I sync. But... when I click on the MAM link to open MAM, I will get stuck in the hour glass. I left it like that, went for lunch, came back and it's still in the hour glass. Re-started MI client, sync(which again incremented in/out counters), and tried opening MAM again and still in the hour glass... re-started again, and tried MAM, but still hour glass.

Below is what the trace.txt says. Any help will be greatly appriciated. - Thanks,

[20060602 21:23:06:407] I [MI/Persistence ] IPersistenceManager requested over SPI for convId: 447E969CE9301BC3E1000000A5732112

[20060602 21:23:06:407] D [MI/Persistence ] beginTransaction() called with doWait=false for instance 26740272

[20060602 21:23:06:407] D [MI/Persistence ] commit() called on instance 26740272

[20060602 21:23:06:407] D [MI/Persistence ] commit() skipped due to no changes

[20060602 21:23:06:407] E [AppLog/MAM30 ] Application MAM30 cannot be initialized; check WebConsole entry

java.lang.NullPointerException

at com.sap.mbs.mam.application.web.FrontServlet.activateApplication(Unknown Source)

at com.sap.ip.me.core.ApplicationManager.activateApplication(ApplicationManager.java:1119)

at com.sap.ip.me.core.ApplicationManager.registerApplication(ApplicationManager.java:431)

at com.sap.ip.me.core.ApplicationManager.register(ApplicationManager.java:912)

at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.init(AbstractMEHttpServlet.java:641)

at com.sap.mbs.mam.application.web.FrontServlet.init(Unknown Source)

at javax.servlet.GenericServlet.init(GenericServlet.java:258)

at org.apache.tomcat.core.ServletWrapper.doInit(ServletWrapper.java:317)

at org.apache.tomcat.core.Handler.init(Handler.java:215)

at org.apache.tomcat.core.ServletWrapper.init(ServletWrapper.java:296)

at org.apache.tomcat.core.Handler.service(Handler.java:254)

at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)

at org.apache.tomcat.facade.RequestDispatcherImpl.doForward(RequestDispatcherImpl.java:222)

at org.apache.tomcat.facade.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:162)

at org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:423)

at mam_0005fstart._jspService(Unknown Source)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)

at org.apache.tomcat.core.Handler.service(Handler.java:287)

at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)

at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:806)

at org.apache.tomcat.core.ContextManager.service(ContextManager.java:752)

at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)

at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)

at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)

at java.lang.Thread.run(Thread.java:534)

[20060602 21:23:06:617] I [MI/Persistence ] IPersistenceManager requested over SPI for convId: 447E969CE9301BC3E1000000A5732112

[20060602 21:23:06:617] D [MI/Persistence ] beginTransaction() called with doWait=false for instance 2081190

[20060602 21:23:06:617] D [MI/Persistence ] select * from M16_cMAM30_090_TOP where "state" < 16

[20060602 21:23:06:617] D [MI/Persistence ] commit() called on instance 2081190

[20060602 21:23:06:617] D [MI/Persistence ] commit() skipped due to no changes

[20060602 21:23:06:617] E [Unknown ]

[Former Member]

Dear Kuya

I can Suggest you one thing First Try this in the Sync BO emulator with the respective Mobile ID in MEREP_SBUILDER TRANSACTION AND CHECK IF UR GETTING DATA AND LET ME KNOW

BYE

SID

[Former Member]

Hello kuya,

are you running MAM 2.5 before testing 3.0 Version?

If yes, have you also updated the Middleware SyncBO's by importing the 3.0 SyncBo_def.txt file or only the client by deploying the new 3.0 war file?

Regards

Frank

[Former Member]

Hi Frank,

Yes, we were running MAM25 before. And yes, we went through the entire installation of MAM30, which includes importing the SuncBOs and activating all of them.

Thanks,

jeproks