Audit Trail on Customer Master Data

[Former Member]

Hi there,

I have here an actual scenario and hope that anyone would be able to help us.

I created a new customer account. Then I entered the corresponding Tax Identification Number (TIN) for that customer. When I check the audit trail, the system tells me that there was a TIN created. However, the audit trail does not actually tell me the real value of the TIN. Its just tells me that I have created a TIN.

Is it possible (without using ABAP) that I can also let the system tell me on what the actual value of the item entered is?

Thanks in advance,

Jun

[former_member189669]

Hi Jun,

Please elaborate how you are viewing audit trial.

I presume that you are tracking audit trial in A2i_CM_History table under database <repository name>_Z000.

Using Enterprise manager >Please verify the query you are using.

Please use the query as below to view both old and new values :

SELECT NewValue,Fieldname,Oldvalue,EventTime

FROM A2i_CM_History

Regards,

Vinay M.S