No data in downloaded report

[former_member947143]

I work in GRC5.3 with RAR, CUP , SPM. When SOD report (or any report)is downloaded clicking on download icon ,it is saved in a zip file in local disk. But when I open the zip..it shows nothing. I need to get the reports in excel format. Can anybody provide solution for this.

[Former Member]

It's been a while when I faced same error. It occurs when you open the zip file using Windows default utility for handling compressed files, it will show the zip file as empty.

Install Winzip or Winrar applications to view the contents of zipped file. This should resolve the issue.

Regards,

Amol

[Former Member]

Are you able to open zip files which have not been downloaded from GRC?

Simon

[Former Member]

Simon,

The error I had was specific to the opening zip files containing RAR reports using widows default utility, rest of zip files (Non GRC) had no issue.

I later discovered that Zip format in which RAR downloads the reports isn't compatible with windows defalut utility and u have to use winzip or winrar.

Amol

[Former Member]

Hi Pal,

Kindly check the note

SAP Note 1055976

Regards

Gangadhar