error in return delivery

[Former Member]

Hi friends,

we have a scenario where return is taken with reference to the billing document.For this we have created a Order type(copy of RE) and return delivery type(copy of LR).Also we have maintained the copy controls between both in VTLA.When we create a order wth ref to the billing document we are able to create the sales order and there is no incompletion log.but when a delivery is created we get the following message :

"Order cannot be delivered (see long text)

Message no. VL461

Diagnosis

Possible reasons include:

The copy conditions specified in Specify copy control for deliveries do not allow the order to be delivered.

The order is blocked for delivery.

The order document is incomplete.

Procedure

Pay attention to any notes that may be recorded in the log.

You can display the copying requirements defined for this transaction in Customizing."

Please suggest anythng is missing i the settings

Thanks

AJ

[Former Member · Accepted solution]

Hi,

Check the item category present in your sales order.Make a note of that item category.

Goto the T.Code "VOV7".

Select your item category.Details.

Check whether the tick box "Item Relev.for Dlv." is ticked or not.

If not pls tick this one.

In general,in standard SAP "LR" is the delivery type used for "RE" document type.

Also check whether any delivery block is there.

Regards,

Krishna.

[Former Member]

closed.error was in copy controls

[Former Member]

HI,

I am encountered the same problem while doing returns delivery. I checked all the settings in sales doc type, item cat, sch line cat and copy control. All are a per the std settings only. Can you please share me how you solved this problem.

Regards

Sankar

[Lakshmipathi]

Please post a new thread indicating what your copy control setting is and also where exactly you faced the problem. Based on this, suitable suggestion can be given.

thanks

G. Lakshmipathi

[Former Member]

Hi AJ,

To resolve your error:

Error 1: The copy conditions specified in Specify copy control for deliveries do not allow the order to be delivered.

Solution 1: At the Header Level the COpy control settings should be as below:

Target delivery type LR Returns delivery

Source sls doc. type RE Returns

Order requirements 001 Header

Combination requirmt 051 Combination

Header Data 001 Header

Header Data Ext. Sys 0

Handling Units 000

At the Item Level ( REN - Item Category)

Tgt Del. Type LR Returns delivery

Sales doc. type RE Returns

Item category REN Standard Item

Order requirements 101 Item

Item data 699 IDES item

Item Ext. System 0

Business data 2 Business Data

Pos./neg. quantity +

Error 2: The order is blocked for delivery.

Solution 2: Just check in your RE Sales Order whether any delivery block is there -- Both at the Header and Item Level.

Error 3: The order document is incomplete.

There is no Incompletion Log as per your statement.

Regards

[Former Member]

Hi friends,

Thanks for the reply.

Rama: IN return sales order there is confirmed qty and not delivery block.

Krishna: I ticked the item relevent for delievry and the item type as B still getting the same error.

SAP2020: As said earlier i have copied the std RE and LR and the settings are the same as u have mentioned as its copied from the standard.

Please suggest

Thanks

AJ

[former_member550050]

Hi

This is very basic error in SD and all the inputs are available in error message itself

Go to VA02 put that order no and see the schedule lines confirmed qty

If the qty is confirmed ,you should be able to create delivery

or change the delivery date as suggested by the system

Make a search for more inputs

Regards

Raja