Calling the BSP page terminated due to an error While accessing ALERT INBOX

[rajasekhar_reddy14]

Hi Frnds,

I am facing some problem when accesing ALERT INBOX

Calling the BSP page was terminated due to an error

SAP Note

The following error text was processed in the system:

The URL contains no complete domain specification (cixd590 instead of cixd590.<domain>.<ext>).

Where should i change my domain name?? i tried allways like accesing with domain name ext..but no luck..How to resolve this issue.

Regards,

Raj

[former_member200962 · Accepted solution]

Did you check this:

Exchage profile parameters should contain FQDN.

Regards,

Abhishek.

[rajasekhar_reddy14 · Accepted solution]

Hi Abhishek/Mark,

Thanks for your valuable inputs,I chnaged the below 3 parameter values to fully qualified domain names,but still i am getting same error.

com.sap.aii.rwb.server.centralmonitoring.name

com.sap.aii.rwb.server.centralmonitoring.r3.ashost

com.sap.aii.rwb.server.centralmonitoring.r3.mshost

Regards,

Raj

[former_member200962 · Accepted solution]

What is the value maintained in com.sap.aii.rwb.server.centralmonitoring.httpport .....is the port number proper as shown in SMICM --> Goto --> Services.

Also remember that even it has a cache which needs to be refreshed so as to reflect the recent changes.

Regards,

Abhishek.

[rajasekhar_reddy14 · Accepted solution]

Hi Suraj/Abhi,

thanks for your info

Abhishek: I checked the port details ,it is correct.

Suraj: I re-initaialized Runtime work bench after changing host name,but no luck,

are you sure i need to restart the server??

Regards,

Raj

[former_member187339 · Accepted solution]

Hi Raja,

Yes you need to .. Any changes in Exchange Profile is reflected only after Server Restart..

Regards

Suraj

[rajasekhar_reddy14 · Accepted solution]

ok thanks Suraj,I will request my basis team to restart the server.

Regards,

Raj

[former_member200962 · Accepted solution]

Server restart can be a option in case your cache refresh is also not providing any help:

http://<ServerName>:<Port>/rwb/rtc?op=init

[rajasekhar_reddy14 · Accepted solution]

yes i reinitialized RWB through same URL,but changes not reflecting, restarting server will resolev my problem i guess.

many thanks for your response.

Regards,

Raj

[venky_b · Accepted solution]

Hi,

Please check the below link,

https://wiki.sdn.sap.com/wiki/display/BSP/Fully%20Qualified%20Domain%20Name%20%28FQDN%29

Thanks,

Venky

[rajasekhar_reddy14]

many thanks guys,my problem solved after adding FQDN name in exchnage profile parameters(after restarting server).

[Former Member]

Hi

good you were able to solve it. This error occurs when we dont have qualified domain name in any of the components mentioned in SLd.

Regards

Monika

[venky_b]

Hi,

Run this program in se38 with the BSP Name to activate the bsp's in XI

BSP_UNLOCK_LONG_APP

Thanks,

Venky

[rajasekhar_reddy14]

He When i tried to execute the report its asking BSP applicvation name,what shoud i give there , i given ALERTINBOX,but not working

Regards,

Raj

[Former Member]

Hi

Please check in SLD if for all the components of PI, complete domain name exists.

Use this note 764176

We faced the same issue. got resolved by applying the note.

Regards

Monika

[rajasekhar_reddy14]

Hi Monika,

I checked the note what you have provided,its talking about different error.

any othe clue...

Regards,

Raj

[Former Member]

hi

Yes it does talk about a different issue. But our Aleriting issues got resolved by applying the same note as most of the components in SLD were inconsistent due to which alerting did not perform as expected.

Regards

Monika

[rajasekhar_reddy14]

Hi Monica,

I am able to open ALERTINBOX through ALRTINBOX transaction.But i dont why i am getting problem when accessing through RWB.i done the all changes as per NOTES,but no luck.

Regards,

Raj

[former_member187339]

Hi Raja,

If you didn't have the FQDN and have added it later, then you need to restart the server.. Have you done that? if not then try doing it..

Regards

Suraj

[marksmyth]

Hello

Check these notes:

1) #913858 XI Alerting: Troubleshooting

2) #768456 Troubleshooting Runtime Workbench

Regards

Mark