SLFN0001_ADVANCED_UPDATE_DNO

[former_member248975]

Hi,

We have configurated Service Desk, we are using a copy from SFLN (ZESS) in the transaction type, we made the changes for use it in transaction dno_cust04, we are using the action profile SLFN0001_ADVANCED, when we create a message, we have two actions with errors: SLFN0001_ADVANCED_UPDATE_DNO, and SLFN0001_ADVANCED_CHECK_QUEST

Please advise me how

Best Regards,

[Former Member]

Hello Lidisaid,

I know that this problem has been solved for years, but do you remember how you solved it ? Because I'm facing the same issue and don't know where to find the solution.

Thanks a lot for your help.

Regards.

[former_member248975]

solved

[Former Member]

What does the log say on both of them?

[former_member248975]

Hi

The log say: Action could not be successfully executed in the both cases.

Regards

Lidisaid