Add New Component for ags_work_incident_create_app

[Former Member]

Dear All,

im implement Solman 7.0 service desk EHP.1. i already add the new Application component beside SAP standards, in sap window, so i can find new application component from Help --> Create Support Message --> Component but if i go to http://solman.xxxxx.com:8080/sap/bc/webdynpro/sap/ags_work_incident_man?sap-client=xxx, and i choose New Message and i search for my new Application component , and there is no one my new application component.

My question is, where should i configure in order i can find my new Component in http://solman.xxx.com:8080/sap/bc/webdynpro/sap/ags_work_incident_create_app or what is the best way for my case ??

Please All help me...

Thanks.

[former_member209604 · Accepted solution]

>

> My question is, where should i configure in order i can find my new Component in http://solman.xxx.com:8080/sap/bc/webdynpro/sap/ags_work_incident_create_app or what is the best way for my case ??

You might get some ideas here:

Best regards,

Ruediger

[Former Member · Accepted solution]

Thanks for your replay,

i already added the component in that table, but the problem is i cannot find the new component in the Services side ags_work_incident_create_app (tcode SICF ). should i schedule the job that can trigger the component insert in the services. until now i still cannot find my new component even i schedule the job.

please Help...

Thanks

[Former Member]

inserting the new component in the table DSWP_CSNCOMP.

[former_member209604]

>

> inserting the new component in the table DSWP_CSNCOMP.

Yes of course, see info in linked thread above.

Tables:

dswp_csncomp CSN-component keys

dswpcsncomptxt CSN-component keys texts

dswpcsncompquest CSN-component specific questions

Best regards,

Ruediger