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Error While Starting the server

Former Member
0 Kudos

Hi All,

After I start console and the mount server, when I am starting the server I am getting a problem. The error is

  • Error Starting hp-discovery server (MDM Server) :

Could not open the service control manager on serveru2019 server nameu2019 / Verify that the current windows user has the correct permissions, and that the target system is a windows based operating system * with a OK button in the popup box which displays error.

When I click on OK the symbol at the server is changed to exclamation in a yellow circle which mean * Sever in invalid state *

I am able to work once I restart the server , but its real pain now as the problem is happening many times in a day.

Would like to know why I am getting this error and a solution for this error.

Thanks

MS

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hello MS

1)What kinde of operation system insttalled your SAP MDM Server(I suppose that you use HP Server)

2)What kind ofoperation system installed on your local PC from you start MDM Console

3) Have you firewall or antivirus software installed in your server or your PC wich blocked SAP MDM ports

4) have your SAP MDM Server "power user" rights or not

After thats question answer we can told about your problem

however you can get more information about SAP MDM installation from:

https://websmp201.sap-ag.de/~sapidb/011000358700001119842007E

and

https://websmp102.sap-ag.de/~sapidb/011000358700001668482008E

https://websmp102.sap-ag.de/~sapidb/011000358700001668492008E

https://websmp102.sap-ag.de/~sapidb/011000358700000575702009E

Regards

Kanstantsin

Former Member
0 Kudos

Hi Kanstanstsin,

We are working in Discovery Server version 3 . Below are the answers for your questions

1)What kinde of operation system insttalled your SAP MDM Server(I suppose that you use HP Server)

Ans - Windows XP

2)What kind ofoperation system installed on your local PC from you start MDM Console

Ans - Windows XP

3) Have you firewall or antivirus software installed in your server or your PC wich blocked SAP MDM ports

Ans - No the antivirus is not blocking the ports

4) have your SAP MDM Server "power user" rights or not

Ans - I am logging in as Admin , so I believe I have all rights required to access.

Thanks,

MS Reddy

former_member205403
Active Contributor
0 Kudos

What is version of your MDM server?

Regards,

Shiv

Former Member
0 Kudos

Hi Shiv,

We are using Discovery Server which has MDM 5.5 SP05.

Thanks,

MS Reddy

Former Member
0 Kudos

Hello MS Reddy

Sorry, i dont know exacly what do you mean "Discovery Server"

maybe that http://www.intranetjournal.com/tools/cm/Discovery.html

or something else

otherwise

main requirement is: version SAP MDM Server and SAP MDM client applications should be the same.

For example Server has version 5.5.63.00 and MDM Console, Data manager,Import manager and ets should be version 5.5.63.00.

SAP MDM Server can work with different operationm system landscape(Win, Unix, IBM)

more about OS supported SAP MDM you can read from :

https://websmp201.sap-ag.de/~sapidb/011000358700001119842007E

Regards

Kanstantsin

Former Member
0 Kudos

Hi Kanstantsin,

Please go through the link to know about the discovery server

We are having server version as 5.5.42.57 and the console , DM, IM,MDIS, Syndicator, MDSS have version 5.5.42.48

But what i feel is if the version is the problem then i should NOT be able to log in into the server even once, but I am able to log in into the server and connect to repository when ever the server is restarted BY BASIS GUYS AT THE LOCAL HOST. The problem arises REMOTELY AT MY SYSTEM when ever I am unmounting the server and then then want to mount the server back I get the problem of which i have mentioned in starting of the thread.

Thanks,

MS

Edited by: MSReddy on Dec 15, 2009 9:37 PM

Former Member
0 Kudos

Hi Kanstantsin,

Please go through the link to know about the discovery server

We are having server version as 5.5.42.57 and the console , DM, IM,MDIS, Syndicator, MDSS have version 5.5.42.48

But what i feel is if the version is the problem then i should NOT be able to log in into the server even once, but I am able to log in into the server and connect to repository when ever the server is restarted BY BASIS GUYS AT THE LOCAL HOST. The problem arises REMOTELY AT MY SYSTEM when ever I am unmounting the server and then then want to mount the server back I get the problem of which i have mentioned in starting of the thread.

Thanks,

MS

Former Member
0 Kudos

Hi,

When you start MDM server, the OS internally starts a windows service. So check for the respective - mds.ini running in your Task Manager or SAP MDM * running in Windows Services.

With the error msg, I guess the OS user you are using to login to your server/desktop does not have enough permission to start a windows service.

So assign Administrator priviledge to your OS account and relogin.

Regards.

Answers (0)