Punch out catalog displays Error screen when template SC is used using item

[Former Member]

Hi,

We use a punch out catalogs for certain vendors.

For reordering same types of material our users have created template shopping carts for punch out catalog items. When users are trying to create SC from those template SCs the screen ends up in error in the vendor's catalog screen.

There are no data related issues involved here. The same material can be ordered from catalogs without using template SCs.

Is there any configs to be done in SRM side to make it work or the vendor catalog site has to make certain settings at their end ?

Please advise.

BR,

Sambit

[masa_139 · Accepted solution]

Hi,

I think the supplier does not support OCI validation function.

When catalog item is copied from old SC or template, OCI validation is called and supplier catalog returns the latest price.

You can ask supplier to support OCI validation function.

or

You can switch off the OCI validate function in the catalog definition customize.

Regards,

Masa

[Former Member · Accepted solution]

Hi Masa,

When you say OCI validation do you mean any specific attributes in OCI ?

We dont face any issues during normal data exchange between the catalogs & SC. The error screen only appears when the users try to use the Template shopping carts with catalog items.

Can you be more specific please ?

Thanks in advance.

Sambit

[masa_139 · Accepted solution]

Hi,

OCI has following functions.

+ OCI normal transfer - transfer items after user search

+ OCI validation - transfer items in background when catalog items are copied from SC

+ OCI detail - display the specific item detail in catalog when detail icon is selected in SC

+ OCI cross catalog search - background item search

Please check OCI specification.

[original link is broken]

Regards,

Masa