CUSTOMER DELETION

[randhir_mishra]

Dear experts,

If I want to cancel customer (ship-to -party) off from the master data, what is the procedure?

Also I want to swap a ship-to-address info over to a different account and give it a new account and give a new ship to number.

Eg. X0020001 can I swap info from that to make X001005.

OBR2 will help? which are the field I need to select in OBR2?

How "flagged for deletion" different from deleting the customer altogether?

Thanks and Regards,

Randhir

[Former Member · Accepted solution]

> If I want to cancel customer (ship-to -party) off from the master data, what is the procedure?

Hi,

You can use either this OBR2 T.Code or the T.Code "XD06" to delete a customer.

By using the T.Code "XD06",Enter the Customer number,company code and sales area.

Press enter.

check all the boxes.Save.

If you want to use the T.Code "OBR2",Select the check box "Delete Customers".

Enter your customer number.

Select "With general master data",enter the company code and select the tick mark "Custoemr detail log".

Execute.

> Also I want to swap a ship-to-address info over to a different account and give it a new account and give a new ship to number.

> Eg. X0020001 can I swap info from that to make X001005.

Goto the T.Code "XD01".

Maintain the customer "X0020001" as reference for the customer "X001005" along with company code and sales area.

After creating the new one,delete the referenced customer.

Regards,

Krishna.

[randhir_mishra · Accepted solution]

Thanks Krishna for prompt reply.

I tried this, even when I have deleted the customer using XD06 , the system allows me to create sale order which should not happen.Ideally the customer flagged for deleted should not be able to be referenced for the sales area selected for deletion.

Please advise.

Regards,

Randhir

[Former Member · Accepted solution]

Hi,

Goto the Transaction code XD05 and set the SALES & DISTRIBTION BLOCK for the selected sales area as 01 -Over block

and save it

Now try to create the sales order, it will throw error

Please check and revert back

regards,

santosh

[randhir_mishra · Accepted solution]

Yes, Not it does not allow to create order. Thanks a lot Sir.

Regards,

Randhir