on 12-11-2009 12:26 AM
I'm creating a mitigating control. On the Monitors tab, the Monitor ID drop-down list is not being populated with all the Administrator ID I've created earlier that are assigned with 'monitor' role. There is just 1 monitor ID (1st monitor ID I've created) on the drop-down list but I have already created 3 additional ones. Am I missing a step or a config ?
Thanks.
got it .. monitor ID is also linked to the business unit.
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We need to follow below steps when we want particular monitor id needs to be populated while user mitigation
1) Create Administrator id.
2) Make it "Monitor & Approver" (if you want he should act as an approver as well).
3) Assign it to Business Unit.
Go to Business Unit (eg. it may be region AP, EUR, US), it will ask you to assign Approver & Monitor.
4) Then you can go to control id & assign the Monitor to that control.
5) Mitigate the user id against this control id & monitor id.
Hope these steps would have helped...
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