on 12-10-2009 10:53 PM
Hi,
Currently since SAP Standard does not allow to maintain multiple email addresses in Customer master General data tab,We have maintained Group ID's or distribution lists in the Customer master to enable sending of outputs to multiple reciepients,
We have a peculiar scenario when one of the user whose Email address has also been maintained in the Group ID as one of the reciepients has been trying trying to send the Invoice output manually through external send medium but he is not able to recieve the PDF copy of the invoices when other members of the Group are able to,He is also not able to receive the PDF copies when the outputs are triggered by Batch job but he is able to receive PDF copies of Invoices when other people trigger these Invoices manually through VF02.
Your inputs on this would be appreciated
Regards
Mohammed Roshan
Hello Mohammed,
Please review the attached notes in this regard
1260015 Sending mail to multiple recipients
960088 FAQ: Sending SD messages externally
4. Question: Several e-mail addresses can be defined in the master data
of a customer. Can I use several of these addresses simultaneously
as a destination address in the standard system for sending messages
externally using medium '5'?
Regards,
Raghavendra YN
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Hi,
1st I would like to tell you that SAP provided multiple email address maintenance,
In customer master>>> Genral tab>>>In front of email(Other email adreses {forward arrow} ).
Secondaly some people from u r group recieving PDF files, but one user is not getting means there is problem in out put type.
kapil
Edited by: Kapildev Farakte on Dec 11, 2009 5:15 AM
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Hi,
We can maintain multiple E-mail id's in the customer master.
Goto the T.Code "XD02".
Enter your customer number.
Enter.
Goto the E-mail field.
Click on "Other E-mail Addresses".
A new window will be opened.In thisn click on "New line" or press "(Shift+F1)".
Here you can maintain multiple E-mail id's.
These E-mail id's can be identified in "ADR6" table.
Goto the table "KNA1",pass the customer number in to "KUNNR" field.Fetch the "ADRNR(Address number)".
Pass this ADRNR into "ADR6" table to get the E-mail id's.
Goto the T.Code "SOST: and check the status.
If I am the user and I am trying to trigger the mail then I will not recive any mail.Just try from other user id's then I will recive a mail.
Regards,
Krishna.
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