SAPGUI (new session) button disable in Netweaver

[Former Member]

Hi all,

I have a few users where their SAPGUI's "New Session" button is disable if they launch it via Netweaver (single-sign on). However, if they sign in to another computer, this issue did not arise.

Likewise, any user that sign in to this particular PC will have it's "Net Session" button disabled.

They are using Internet Explorer 7 version 7.0.5730.13

My Netweaver version is SAP Netweaver 7.0 (2004s) SPS 15 (Release March 2008)

I'm just wondering (confirming) if the reason behind this is because of compatibilty between Netweaver and Internet Explorer (similar to compatibility issue between Netweaver & Internet Explorer 8 earlier this year)?

Or could it be due to a different (older) version of Java Runtime Environment that is installed onto the user's computer?

Thank you.

[simon_redondie]

Hello,

I think that SAP Note 1258154 - "EP 7.0: Different behavior for SAP WinGUI in the portal " could help :

https://service.sap.com/sap/support/notes/1258154

The related note "631198 - Behavior of SAP GUI for Windows in SAP Workplace/Portal" would be useful too.

https://service.sap.com/sap/support/notes/0000631198

Regards

[Former Member]

I found the reason (I think).

If I install SAPGUI (no patch; so patch lev0), the button will remain active.

Once I patch it to patch lev12, the button is disable. I do not have any patch older than patch-12.

Regards.

p/s: I notice that SAPGUI Patch#11 would have no problem, but patch#12 onward will generate this problem.

Could it be the problem with the patch itself?

[Former Member]

Nevermind ,:).

I've send a message to SAP marketplace and have them look at it. :).

Regards