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SAP SRM - Issue in Attaching Documents to SRM

Former Member
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Hi Srm Gurus,

Iam facing a peculiar Issue in SRM while attaching documents to the Shopping Cart.

When i click 'Search and Add' Pushbutton in documents and attachments tab it prompts

a dialog box 'Select File for Upload' to select the file for Attachment.

If we press Cancel Button in the Dialog box, the Dialog box disappears .

If we again click the 'Search and Add' push button now the dialog box is not appearing

which prompts for the Uploading file as attachment.

The Issue was with the Refresh of the screen.

Any OSS Notes or Guidance from your end.

Thank You.

With Regards,

P.Arunkumar

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

I'd suggest that you check out some other scenarios and see if the same issue occurs:

1. Change to another browser, e.g. IE, Firefox.

2. Run the same case (adding attachment) to another object type, e.g. RFQ

3. Remove the pop-up blocker on your browser

Also, which SRM release are you running on?

Former Member
0 Kudos

Hi,

Thanks for your response.

I tried all your options but it was not working.

We are in SRM 5 version.

Thank You.

With Regards,

P.Arunkumar

Former Member
0 Kudos

I would guess then you are having the same issue in other document types, such as RFQ, when you are operating on the attachment. Check your Java Runtme version on your client machine. Mine is 1.6.0_17. My SRM 5.0 doesn't have this issue. Also my SRM 5.0 is at SP level 13. Hope this helps.