Error when running "role usage synchronization" job in ERM

[Rich_Turnquist]

I get an error in my job log when I run "role usage synchronization". Has anyone seen this before:

179 12/8/09 5:02:47 PM Ready Job created

179 12/8/09 5:03:31 PM Running Include users for user access review: A,L

179 12/8/09 5:03:31 PM Running Exclude locked users with lock codes: 32,64

179 12/8/09 5:03:31 PM Running Exclude Expired Users : Yes"

179 12/8/09 5:03:31 PM Running Job running

179 12/8/09 5:03:31 PM Running Role usage synchronzation for connector WBS is started

179 12/8/09 5:03:33 PM Running Updated records for 21 users in database

179 12/8/09 5:03:34 PM Running For 5 users there was no role assignment

179 12/8/09 5:03:34 PM Running WBS : Total number of users 21, Total number of role assignments: 71

179 12/8/09 5:03:34 PM Running Error in backend system/Web service; Input data length not a multiple of blocksize.

179 12/8/09 5:03:34 PM Completed Job completed

Thanks,

Peggy

[Rich_Turnquist]

I was able to resolve this problem. It seems that my web user passwords weren't decrypting correctly. Once I changed my web user passwords in UME and in the configuration and saved it, I then had to reload/update cache and everything works ok.

Peggy

[Former Member]

Peggy,

I have seen this kind of error more than a year back. May be the role name contains special character or somewhere in the role table there is a space or something. I will recommend you to open a message with SAP.

Alpesh