Unable to change the scoring scale from 1-10 to 1-5

[Former Member]

Hi,

We are using E-sourcing 5.1

We didn't see any options to change the scoring scale to 1-5.

Note:

For manual score question : system is asking us to score the scale 1-10

only but would like to have 1-5 instead of scoring scale 1-10.

Kindly let me know the process step to change the scoring scale

Thank you,

Mani

[Former Member · Accepted solution]

Mani,

Unfortunately I do not believe that there is any configuration option to change the scale range from "1-10" to "1-5". That range is fairly embedded within the application and is used by the scoring system to weight the response in determining an overall score.

-Howie