credit management

[Former Member]

Dear All,

i have a problem with RVKRED77 report. this report is not updating the customer credit account properly sometimes.

Though sales documents status is completed still report considers them as open sales value and not resetting the credit limit in the masterdata.

Kindly advice me how to rectify this problem. It is a recurring issue. SAP verison is 4.6C

TIA

KOGI

[Former Member]

Hi,

Kindly let know if you have maintained Subtotal 'A' against the Creditable amount i.e. the Total Amount in the Pricing Procedure.

If that is maintained then the updation should not be a problem.

Since if that is not maintained then until the payment is not received from the customer that is Transaction F-28 is not run the system doesnot reset the credit exposure though the order to invoice cycle is done. It is reflected in the open sales order value till such time and we think the report is not proper.

Regards,

Karthik.