on 12-08-2009 5:06 AM
HI All,
While creating solution in solution manager in servide desk message, i am getting error.
Please fine the error log as follow.
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Error when processing your request
What has happened?
The URL http://zysolman.zyduscadila.com:8001/sap/bc/webdynpro/sap/wd_sdk_sdb_create_entry was not called due to an error.
Note
The following error text was processed in the system ZSM : Access via 'NULL' object reference not possible.
The error occurred on the application server zysolman_ZSM_01 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: CRM_EI_KB_RUN_AUTO_GENERATION of program SAPLCRM_SAF_SDB
Form: CRM_EI_KB_RUN_AUTO_GENERATION of program SAPLCRM_SAF_SDB
Form: %_UPDATES_NO_UTASK of program SAPMSSY4
Form: LOCAL_UPDATE_TASK of program SAPMSSY4
START-OF-SELECTION of program SAPMSSY4
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system ZSM in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server zysolman_ZSM_01 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server zysolman_ZSM_01 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 400 -u: BASISADM -l: E -s: ZSM -i: zysolman_ZSM_01 -w: 0 -d: 20091208 -t: 101514 -v: RABAX_STATE -e: OBJECTS_OBJREF_NOT_ASSIGNED
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
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Can you suggest me how to solve this problem?
Regards,
Nisit Patel
Hi,
Check your configuration for created solution in database.
Run t.code CRM_SAF_TOOL and check the status. If there are some error then you will not able to store message solution database. Correct all the error, restore old configureation and then check it again.
Regards,
Vidhi
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Hi,
Please check whether you have activated all the necessary services in SICF also you have published the necessary services in SE80. Reactivating the same will resolve this issue.
Regards,
Rajeev
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