on 12-07-2009 7:03 PM
Hello Guru's
We are on GRC CUP 5.3 SP9
In CUP , our Authentication system is = SAP UME
User data Source =LDAP ( microsoft active directory)
user details source = LDAP
In our organization LDAP ID' and SAP Id's are not the same ( ex BEN SMITH is BSMITH in LDAP and BS000012 in SAP/UME)
so we created a field in LDAP called UID and mapped all LDAP ID's with respective SAP user ID's and I have maped AE field
SAP user ID = UID in LDAP field mapping )
so now when I search for Ben Smith in access request screen with BSMITH,CUP finds Ben and it converts it back to BS0000012 which is good )
But when I try to assign BEN to a particular role as an approver CUP doesnt convert him there to SAP/UME ID (BS0000012) it finds him and displays him as BEN SMITH (BSMITH) so now he gets an email to inform him that he has something to approve ,but there is no request in his inbox (as BSMITH doesnt exist in SAP UME)
So I exported the Roles sheet and changed his ID to BS0000012 and imported back ,so now he has request in his CUP in box but he doesn't get an email, as BS0000012 doesnt exist on LDAP.
I am in tricky stuation ,so could any of you share your experience an help me out here
Thanks upfront
MK
Hi MK,
I thought the email address for the approver is the UME email address as Approvers are always authenticated against the UME.
The other data which is shown in the request form is effectively a look up from wherever you have specified as the data source. In your case the LDAP.
It shoulds as if you have set up the mappings correctly but perhaps for approvers, you need to specify the email addresses in the UME directly (or ensure your UME config uses the LDAP configuration data file).
Simon
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Hello Simon
Since the LDAP is our data source and user detail source Approver/key users /any one will be looked up in LDAP
in our case
authenticating into CUP is certainly UME for approver as they need UME roles .
I got it sorted it was config issue I have mapped my USER ID field in LDAP to my custom field ( where its populated with SAP ID)
so we managed to reslove our issue.
Regards
MK
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