Blank PDF sent to mail

[Former Member]

Hi

We have a transaction ZME9 through which users can print a Purchase Order Draft or send it to the mail in PDF format .

In one case user is getting a blank PDF documnet for some particualt Purchase orders . We have observed that hte issue is happening for japanese users when they trying to use PDF option for Purchase orders with US vendors .

After investigation we have found out that in this case the Buyer is related to a Pinter and the Device type of that Printer is JPHPLJ4 - HP Laser Jet PCL 5- japanese. In this case the user is getting a blank PDF ,but the print option and the preview option are working fine

But if i change hte Printer in Debugging mode the PDF is generated successfully ,device type of this printer is POST2.

Can you please help me how can i solve this .

Thanks and Regards

Ramakanth Akunury

[Former Member]

hi ,

when ur getting the blank pdf ,whether when ur trying to print it or while sending it as pdf attachment to mail . if there is a prblm with the pdf attachment in the mail then the print spool parameters have to be checked with the destination printer type .

if u cud specify it correclly then i can solve the prblm .

regards

[Former Member]

Hi Gurunath

Thanks for your response .

Yes , user is having the problem when receving the PDF as an attachment .

PDF document is blank . He is not having any problem with print .

Thanks and Regards

Ramakanth Akunury

[Former Member]

hi ramakanth ,

then the problem should be in the coding , u need the check the program for the function module " GET_PRINT_PARAMETERS".

CALL FUNCTION 'GET_PRINT_PARAMETERS'

EXPORTING

• ARCHIVE_ID = C_CHAR_UNKNOWN

• ARCHIVE_INFO = C_CHAR_UNKNOWN

• ARCHIVE_MODE = C_CHAR_UNKNOWN

• ARCHIVE_TEXT = C_CHAR_UNKNOWN

• AR_OBJECT = C_CHAR_UNKNOWN

• ARCHIVE_REPORT = C_CHAR_UNKNOWN

• AUTHORITY = C_CHAR_UNKNOWN

• COPIES = C_NUM3_UNKNOWN

• COVER_PAGE = C_CHAR_UNKNOWN

• DATA_SET = C_CHAR_UNKNOWN

• DEPARTMENT = C_CHAR_UNKNOWN

• DESTINATION = C_CHAR_UNKNOWN

• EXPIRATION = C_NUM1_UNKNOWN

IMMEDIATELY = space "C_CHAR_UNKNOWN

• IN_ARCHIVE_PARAMETERS = ' '

• IN_PARAMETERS = ' '

• LAYOUT = C_CHAR_UNKNOWN

• LINE_COUNT = C_INT_UNKNOWN

• LINE_SIZE = C_INT_UNKNOWN

• LIST_NAME = C_CHAR_UNKNOWN

• LIST_TEXT = C_CHAR_UNKNOWN

• MODE = ' '

• NEW_LIST_ID = C_CHAR_UNKNOWN

• PROTECT_LIST = C_CHAR_UNKNOWN

NO_DIALOG = 'X'"C_FALSE

• RECEIVER = C_CHAR_UNKNOWN

• RELEASE = C_CHAR_UNKNOWN

• REPORT = C_CHAR_UNKNOWN

• SAP_COVER_PAGE = C_CHAR_UNKNOWN

• HOST_COVER_PAGE = C_CHAR_UNKNOWN

• PRIORITY = C_NUM1_UNKNOWN

• SAP_OBJECT = C_CHAR_UNKNOWN

• TYPE = C_CHAR_UNKNOWN

• USER = SY-UNAME

• USE_OLD_LAYOUT = ' '

• UC_DISPLAY_MODE = C_CHAR_UNKNOWN

• DRAFT = C_CHAR_UNKNOWN

• ABAP_LIST = ' '

• USE_ARCHIVENAME_DEF = ' '

• DEFAULT_SPOOL_SIZE = C_CHAR_UNKNOWN

• WITH_STRUCTURE = C_CHAR_UNKNOWN

• SUPPRESS_SHADING = C_CHAR_UNKNOWN

• PO_FAX_STORE = ' '

• NO_FRAMES = C_CHAR_UNKNOWN

IMPORTING

• OUT_ARCHIVE_PARAMETERS =

OUT_PARAMETERS = mstr_print_parms

VALID = t_valid

• VALID_FOR_SPOOL_CREATION =

EXCEPTIONS

ARCHIVE_INFO_NOT_FOUND = 1

INVALID_PRINT_PARAMS = 2

INVALID_ARCHIVE_PARAMS = 3

OTHERS = 4

.

IF SY-SUBRC <> 0.

• MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO

• WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.

ENDIF.

*-- Make sure that a printer destination has been set up

*-- If this is not done the PDF function module ABENDS

if mstr_print_parms-pdest = space.

mstr_print_parms-pdest = 'LOCL'.

endif.

*-- Explicitly set line width, and output format so that

*-- the PDF conversion comes out OK

mstr_print_parms-linsz = linsz.

mstr_print_parms-paart = paart.

In this coding u have the printer destination , plz check up with ur printer port and give it correctly here . i think this should solve ur problem.

regards,