Issue - CIF queue for activation of IM requiring manual activation.

[Former Member]

Hi,

For inbound setting, the CIF queue for activation of IM is getting stuck with ready status. Consequently the background job getting failed with time limit exceed status.

The same queue when activated manually, gets cleared. Thus requirng manual intevetion.

Please suggest solution to get rid of this manual intervention.

Thanks and regards,

Sushant

[Former Member · Accepted solution]

Hi Sushant,

If you use inbound queues check QIN scheduler on SCM side - transaction SMQR.

From help:

Call transaction SMQR and choose Registration.

Enter the queue name CF* and make the required settings.

EXEMODE: Execution mode (D - Dialog work process; B - Batch work process)

MAXTIME: Maximum runtime that the QIN scheduler uses for activating a destination;

default value: 60 seconds

USERDEST: RFC destination with LOGON data. Specification of a logical destination

with its own language on the local

system. This means that the burden of integration can be distributed to a server group.

NRETRY: Number of repetitions for failed calls, default value: 30

RDELAY: Wait time between individual calls, default value: 300

Regards,

Alexander

[Former Member]

Hi sushant,

Please check whether you have registered queue in SMQR.

If not register the queue.

Siddharth.

[Former Member]

Hi Sushant,

The manual intervention could be one time process. It will not

re-occur until root cause is identified and corrected for

background job failed with timelimit exceeded status.

ie During the background job, either there could be little

performance issue happened in livecache or inconsistency

issue mattered which could have resulted in to your issue.

Sometimes it can happen due to master data wrong

maintenance as well.

I suggest this time you go ahead with manul intervention

process and look whether this issue is reproducable

after taking necessary corrective actions

Regards

R. Senthil Mareeswaran.